I will go a little further and suggest that the “normal” mode that the truck defaults to is downright dangerous. Unless you absolutely floor it from a low speed, it just lazily tries to boost it’s way to a faster speed like a pudgy recruit 8 miles in on a 12 mile march with full gear. I’ve observed this numerous times in normal mode at any speed above 40mph, you try to gas around some slow mover or keep some cell yakking bmw driver from cutting over and you get nothing but disappointment. Sport mode is sometimes a little too much for just hopping around though, and aggressively holds rpms no matter what.
I’ve had normal mode downshifts take over 1.5 seconds to complete from throttle input, to actual acceleration. If the truck has forced its way into 8-10th gear, it seems to have to downshift in a long, sort of “2 step “process.
The pedal commander is a good workaround, forcing boost earlier and downshifts earlier, but I still have just adopted sport mode as my go to, unless I’m specifically doing nothing but speed limit or under duty ( like driving the outer banks in touron season ).
now, when it’s responsive, and not being hobbled by programming, the truck moves out sharply. Like a buck private running desperately to make formation, where the punishment for missing or being late is latrine duty for a week. Pedal Commander is like lighting said buck private’s BDU’s on fire just prior to calling formation, but, the more aggressive you get with P/C, the more binary your throttle becomes, and it’s less traffic / off road friendly.