My truck in shop and dealer isn't giving me loaner. Options?

[EricM]

Maybe in Ohio. This is a tourist destination in the summer and we have crowds of them, covid or not. I checked around a bit and didn't find anything fun for cheap. At least I have wheels. Now I'm trying to learn patience.

Well shit- now it has to be fun? I'm talking renting a Grand Cherokee or something. Plenty of power, room, 4x4, all the features. No- it's not fun, but it's not a crappy little EcoSport either. You can rent that for around $100 a day, even in Colorado- right now. I just looked.

Back to the "well if was was a 'insert euro model name here' dealer" thing which is what prompted this suggestion. If it was an Audi, it would be over $100K. Easily. That $25K difference will rent you a nice SUV for 250 days while you Raptor is being serviced. Chances of it being at a dealer for over 8 months is slim to none. You are dollars ahead with the cheaper Ford truck and paying for your own rentals vs paying a huge markup when you buy it in exchange for "free" service, loaners and coffee down the line.

I realize some people's time is worth too much to be arranging their own rentals etc, and that's one of the reasons luxury dealerships can get away with the outrageous costs. If you are worth $1000 an hour at work- you are better off to pay the luxury tax up front to save time down the line.

 

[GordoJay]

Well shit- now it has to be fun? I'm talking renting a Grand Cherokee or something. Plenty of power, room, 4x4, all the features. No- it's not fun, but it's not a crappy little EcoSport either. You can rent that for around $100 a day, even in Colorado- right now. I just looked.

I don't consider $100/day cheap unless it's something fun. I'd be at $3k and counting right now, for what? Buying a Porche or an Audi was never on the table unless one of them makes a pickup truck that I'm unaware of. Link?

I've asked Ford for a loaner pickup. That would make all the difference.

 

[mchurch0211]

after 3 sevice visits in my 18 I was done so back to gen 1 I went! never went back

 

[FordTechOne]

after 3 sevice visits in my 18 I was done so back to gen 1 I went! never went back

This thread has nothing to do with Gen 1 vs. Gen 2.

The OP had an issue with his transfer case, which is made by Borg Warner. BW is the manufacturer for both Raptor generations.

 

[GordoJay]

Got off the phone with Customer Service. The shipment of parts that they thought might have arrived on 8/7 got pushed to 8/25. It may or may not get pushed again. One of them may or may not be earmarked for me, they'll check and let me know. If they can. If one does happen to be headed my way, the earliest I could get my truck back would be the first week of September. What an impressive tracking system. Not. He's supposed to let me know on Tuesday just how screwed I am. So out of the first four months of ownership, I'm looking at two months in the shop, maybe longer. Meanwhile, my BIL, who talked me into a Ford, had the AIPM fail in his fairly new super duty. Made in China. Scrap if dropped. In a heavy-duty truck. He's not happy. We could get together for a pity party if one of us had a car that ran.

Supposedly there are no loaner pickups available, period, so I'm stuck with the POS EcoSport. I guess I take it into the woods and if I break it, I'll pay to fix it. It's a 4x4. What could go wrong? If it breaks on it's own out there, not from me bashing it into something, I'll tow it to pavement and call Ford. This might even be entertaining with the right attitude, and my attitude is getting right for this little project. There is nothing quite so off road capable as a car you hate owned by someone you detest.

 

[Proflyer]

I think it's long past time you call an attorney. Time for some real pressure. They take the case on a contingent/fee-suspended basis. Worth getting that going as they clearly aren't in a hurry to make you whole.

 

[GordoJay]

I think it's long past time you call an attorney. Time for some real pressure. They take the case on a contingent/fee-suspended basis. Worth getting that going as they clearly aren't in a hurry to make you whole.

I'm getting going on that. I want to go car shopping like I want to go to the dentist, but I'm not seeing many choices here.

 

[Proflyer]

I'm getting going on that. I want to go car shopping like I want to go to the dentist, but I'm not seeing many choices here.

Ford is hoping you'll just suck it up and deal with it. There is a reason the luxury brands handle this stuff differently--most guys who buy those have access to good legal representation. Ford is just playing the numbers game and hoping most owners won't take it that far.

 

[Gdog]

I'm getting going on that. I want to go car shopping like I want to go to the dentist, but I'm not seeing many choices here.

stop the friggin madness

 

[GordoJay]

I think it's long past time you call an attorney. Time for some real pressure. They take the case on a contingent/fee-suspended basis. Worth getting that going as they clearly aren't in a hurry to make you whole.

@Proflyer can I get your buddies name and number? Does he do consumer stuff or was he just doing a favor for a friend? TIA