Help with tracking order

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jpl291

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I was trying to track my Gen 3 order on fords website but was unable to successfully do so.

I received an email from Ford confirming my order. Stopped by the dealer today and was advised I have a build date in early December.

Is this the correct search engine?


I entered the vin and order number but nothing is showing up.

I called Ford they said they can’t get it to come up through that search engine either but it’s scheduled for dec 6th on their end.
 
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EMY92

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You need to get the VIN from your dealer. You can used the dealer and order number when contacting Ford Performance.
 

nealhoney

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The website is a pile of poop. It works like 10% of the time for me. I've tried a few different browsers and with/without my vpn.

Don't worry about the information you get from the tracker if it does work. Ive been in production for over a week. According to FP my truck is done but has a hold on it so it can't be shipped out. Its most likely waiting for a chip.

Also my truck was ordered 6/20... So be ready to wait...
 

maxr

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Like others, I was initially excited when I had some dates appear on the ford tracker page but in the last 3 weeks, the dates change frequently with no apparent logic. Ex on 10/24, the delivery date on changed from 12/31 to 11/1 while it still showed my truck in production. yesterday the delivery date shows TBD. I suggest calling Ford and if they tell you it is on a microchip hold, just ignore all of the dates on the tracker page.
 
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