I know ive said this but if you read the first few posts, I tell honestly what transpired, and after John called to resolved the issue I posted that.
I didn't call them names, I didn't make false claims, and all I said was SPV let down.
I was let down by my experience, am I not entitled to say that?
I don't feel it is ok to delete a post because a sponsor is not happy with what is written, if in fact it is truthful.
I may be all of the things you say but I just posted my experience and if I choose not to shop with SPV it isn't my choice as it is your choice to continue shopping there.
Hey Marc,
I just want to add one more thing. Like Sidney said. We don't want to silence you or take your voice away. We just want to make you HAPPY. She said in an earlier reply in so many words... "Your dissatisfaction bothers us probably more than you are bothered". Not because we are worried about closing down because we lost you as a customer. Don't take this the wrong way, but in the big picture your business isn't the make or break for us. Again, I am not saying that in a negative way. Of course your business matters to us. It just doesn't change whether we can stay afloat.
The point is, your business matters to us because YOU AND YOUR HAPPINESS matter to us!
Some of our BEST customers buy one little thing and they are so so happy and spread cheer and tell everyone they know. We love them because we made them happy. Not because of how much they spent with us. That's the point I am making. While to many companies... Amazon, Walmart, etc. You are just a number. How much you spend dictates how hard they may or may not try. To us, you are a person. We either make you happy, or we don't! What hurts the most when you try so hard like we do, is that no matter what you do, no matter how hard you try... you just can't make that one person happy. It's difficult to digest. At the same time, what others are saying and we were asking is not to confuse others that we didn't, aren't or won't try. That's why the call was made to put in the title resolved. Not to take your concerns or opinions away.
So I say this genuinely and with all my heart. If we can do something to make you happy or feel better, let us know. We will try. It just seems like maybe you have some other things going on and other things bothering you in your life and maybe it's compounded. I know as people in general. We all have stress and other things going on and they all blend together, and when something doesn't line up exactly as we first anticipated, it can be frustrating and maybe some of that bleeds together. At that point its sometimes good to take a breath and count your blessings. Often times the one thing that bothered us so much, when we step back and look at it, we laugh and say "why did that get me in such a funk?". That may be what your wife was indicating? She cares and maybe she was simply saying not to let something silly bother you. It can just compound and make you unhappy in general. So look at the positives... You have a Raptor Obviously! How cool is that! Don't you love your truck?
Your lights are installed now. That's also awesome! Hopefully you are enjoying them. It sounds like you have a GREAT WIFE! Tell her you love her. Tell her how happy she makes you. Don't let any silly delays, etc take away from your happiness enjoying those things. If there are some frustrations you're dealing with that are true issues. Concentrate and focus on them and try to resolve them so they don't effect your well being. If there are only silly things like this, then don't let them affect or bother you. It isn't worth it. Life is too short.
I mean you nothing but the very best. I mean that. Regardless of if you want to give any business to us or not. We are always more than happy to help you should you need it. For example. Just because you may decide you don't want to buy something, doesn't mean you need to go it alone if you had an issue with your product you have now. We are always happy to help.
John
