Aventador22
Full Access Member
- Joined
- Feb 27, 2013
- Posts
- 175
- Reaction score
- 34
Interested in hearing what ADD has to say/do about this!
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I was as interested in a front bumper but not after those pics and ADD's response. They should send you a new bumper and make it right for the price you paid.ADD has told me its out of warranty but they will send me some touch up paint. I have sent a 2nd email today requesting touch up paint but have heard nothing back. My issue they REFUSE to answer is why only my rear bumper is rusting and not my front? Did they have an issue with a batch of paint? I hope they read this thread and see that people are now hesitant to order because of this issue.
They are sending me the touch up paint free of charge. I did make them aware of some less than happy customers on the forums so their rep may make a statement here. I asked specifically why my front bumper is perfect and my rear is rusting so much and was told "rear bumpers rust more quickly". They were firm about the 12 month warranty.
I have a ADD front bumper as well with no issues. Have any of you guys with rust issues been asked by ADD what type of chemicals your bumpers were exposed too? If nothing out of the normal crap they put on roads in the winter then it can only be a ADD QC issue. It's either a metal prep issue or a paint issue. That being said if your not comfortable with taking apart your bumper and applying the correct amount of paint to repair it I personally would look to ADD for another solution. Possibly taking the bumper to a paint shop of your choice and havin the bumper professionally done or shipping it back to ADD for replacement. ADD is a active vendor on this forum and they have a vested interest to make this right. Especially those guys that are still within the warranty period. IMO