Warning about rear window defrosters!!

[TheJoker]

***** about to get serious.

 

[Deleted member 12951]

Did they say why?

 

[cbcgeneral]

Did they say why?

Yes the truck is just past the factory warranty as of a couple of weeks ago and even though it was a CPO and I have the 100K mile warranty it doesn't cover this problem. I asked if my truck had 600 less miles would they have covered it then and his response was i'm not sure. I'm going to wait and see if Crystal can help before I release The Kraken on them.

 

[Yukon Joe]

well the current raptor is a great truck...... when it works..... im not one bit pleased with the 2017. and since everything is new on this model its going to take a few years to find all the bugs.

Not every thing is new.... They still got the same crapy IWE in the 4x4 system.

Yukon Joe

Submit your photo for the calendar contest
http://www.fordraptorforum.com/showthread.php?t=44744

 

[Deleted member 12951]

Yes the truck is just past the factory warranty as of a couple of weeks ago and even though it was a CPO and I have the 100K mile warranty it doesn't cover this problem. I asked if my truck had 600 less miles would they have covered it then and his response was i'm not sure. I'm going to wait and see if Crystal can help before I release The Kraken on them.

Didn't know it was over in miles. What extended warranty do you have? I have the Ford ESP PremiumCare and wondering if I might run into this issue.

 

[cbcgeneral]

Didn't know it was over in miles. What extended warranty do you have? I have the Ford ESP PremiumCare and wondering if I might run into this issue.

Yes it's the same one. They gave it to me free because it was a Certified Pre-Owned truck. I should have took the window assembly out and put it in my '14 since that only has 4100 miles lol.

 

[Deleted member 12951]

Yes it's the same one. They gave it to me free because it was a Certified Pre-Owned truck. I should have took the window assembly out and put it in my '14 since that only has 4100 miles lol.

Well shit.....

 

[2014RubyRed]

Can't wait to see how this turns out. How about we start a petition now......

 

[FordService]

Ok so here's the update. The service manager just called me and said Ford denied it so now I'm pretty pissed. @FordService hi Crystal can you please see if you're able to talk some sense into them please. Thanks.

Hi cbcgeneral,

I escalated the case to your regional customer service manager; I sent you a PM with all the details. Let me know if there's anything else I can do.

Crystal

 

[cbcgeneral]

And I'm thinking if it doesn't go my way I'm going to be a cry baby bitch and take 28 white Ford work trucks and park them in front of the dealership with signs in the back saying how much **** they smoke and what they did. It probably wont solve my issue but it will at least put a smile on my face. And then I'll go trade them all in for Chevy's. Just kidding about that last part. Or am I?

---------- Post added at 01:45 PM ---------- Previous post was at 01:43 PM ----------

Hi cbcgeneral,

I escalated the case to your regional customer service manager; I sent you a PM with all the details. Let me know if there's anything else I can do.

Crystal

Thank you very much. I'm looking foward to what they have to say.