Recall for powertrain control module and trailer module

[osprey6]

From experience how long did these recalls take? Called dealer today and was told 2-3 days for each one. I asked about a loaner car and they said….dont get one but we will drop you off at home. Called another dealer and they said a few hours. Big difference 3 days and 3 hours. I am shocked no loaner….

 

[Antho]

Trailer module is just a software revision. Shouldnt take more than 3 hours. Not sure what Control module your referring to though. Some folks with regualr F150 actually had the Trailer module updated OTA.

 

[RaptorTX]

I had 2 recalls done, believe it was the trailer and transmission recalls from a few months ago, and they reprogrammed my truck in my driveway in about 1.5 hours. My dealership has a mobile service division.

 

[Syberspace]

trailer module udpate took about an hour for my truck.

 

[Littlefx4]

I had 2 recalls done, believe it was the trailer and transmission recalls from a few months ago, and they reprogrammed my truck in my driveway in about 1.5 hours. My dealership has a mobile service division.

Say what now…a mobile service division…what dealer is this?

 

[RaptorTX]

Say what now…a mobile service division…what dealer is this?

McRee Ford. They are not able to do all diagnostics like the service department at the dealership can and I don’t think they can do tire rotations. But oil changes and quick recall/TSB that can be done in the field makes it extremely convenient to not leave home and wait for hours at the dealership.

 

[JMann]

I just spoke to Ford dealer (in TeXmas) on this recall mess involving the drivetrain and they just told me that there is a backlog of the critical parts needed to complete the job. Oh, and the turnaround time is looking to be anywhere between 2-4 months! I mean seriously people… like I can just do without my ride for 4 months! I love my Raptor tremendously but I am suffering from a little buyers remorse right about now.

 

[Nate222]

10 minutes off the lot in my new 2024 Ford Raptor, I got a shift fault and a powertrain malfunction with a lit wrench. I took it back and they have had it over a week. They did give me an older beat-up gen 1 Raptor to drive while I wait. After dropping almost 90k you would think things would last longer than 10 min.