I had a tux black 2011 FX4 that had a little body damage. The body shop didn't get a perfect match. It may have been undetectable to most people but it drove me nuts.It honestly would have bothered me too but i think i could have pushed that to the side if absolutley had to and there was no other choice.
I also had my 2011 FX4 paint matched in tuxedo black mettalic by a random shop close to home and they were spot on matching a brand new plastic grille with an 8 year old paint job on the metal body. I dont claim to be an expert on anything, but i was shocked to hear how difficult it can be. Im just glad the dealership is going out of there way to attempt to make it better.
Ill be posting pictures when it comes back out of paint to showcase how "round 2" went.