KIDOR Lemon Law Denied and Suspension Warranty Cancelled

[Nick9323]

you're missing an important data point...

My truck is a 2018. The bulk of these trucks "with the issue" are 19s or 20s.

The exo staff trucks are pre-2019. The variable could be any number of things.

Ah my bad. I keep forgetting he got a 19 not an 18. Even still though, still seems odd that he did a half build on it and beats the hell out of it like it's a fully built truck.

 

[zombiekiller]

Ah my bad. I keep forgetting he got a 19 not an 18. Even still though, still seems odd that he did a half build on it and beats the hell out of it like it's a fully built truck.

honestly, it really isn't that abnormal. we get some excellent drivers that MOB mostly stock raptors on exo runs with zero damage/breakage.

We also get some folks in mostly stock raptors that let their egos get them in trouble, and thus, hurt their truck.

I've yet to be on a run with someone that is having this steering issue though. If I had, I probably would have been asked to try to "fix" it.

 

[downforce137]

When the issue is induced by aftermarket modifications, no, the OEM is not going to look into it. It’s not their problem, and it shouldn’t be.

There are no wires crossed. When you increase ride height and tire size, you’re changing the entire geometry of the steering and suspension, even if toe/camber/caster are compensated. That includes control arm angle, Steering Axis Inclination (SAI), inner and outer tie rod angles, stabilizer bar angles, unsprung weight, etc. Those variances can produce any number of undesirable effects, including oscillations. This is especially true when operated under severe conditions.

When you have an issue caused by an aftermarket modification, seek an aftermarket solution or return to stock. If this oscillation can be demonstrated to an aftermarket suspension engineering company (Eibach, Icon, etc) using the appropriate equipment, the root cause could be isolated and a corresponding resolution could be developed.

As I said, there's no proof that any modifications have caused the issue. Simply saying it doesn't mean it's a fact. No one has looked at my truck and it's only happened to me in the desert, and I live in Indiana so I'm going to live with it, but simply dismissing the problem due to aftermarket parts is a cop out..

There's literally thousands of trucks with wheels and springs and heavier tires. A few have an issue and it's due to aftermarket parts? Cmon guys. I thought this forum was here to solve problems but obviously I'm wrong about that too

 

[FordTechOne]

Wouldn't that effect 99% of the peoole that have Eibachs or Geiser Springs and offroad their trucks even on Stock 35" Tires (his issue started on stock tires). You keep pointing to Eibachs but hundreds of people and more are running them and dont have those issues. Thats why I think Springs have nothing to do with it especially when you can order Fox 3.0 Race Series Shocks that are adjustable from 0-2" and they perform actually better then stock without any steering issues.

How can you say that springs have nothing to do with it when only modified vehicles are experiencing the issue? That is not logical. As stated, the slightest change in ride height results in extensive changes in suspension geometry. These lifts are not OE tested or approved, so it is unknown how the changes may affect operation. Not everyone with modified suspension/tires is going to push their vehicle hard enough to induce the issue.

 

[FordTechOne]

As I said, there's no proof that any modifications have caused the issue. Simply saying it doesn't mean it's a fact. No one has looked at my truck and it's only happened to me in the desert, and I live in Indiana so I'm going to live with it, but simply dismissing the problem due to aftermarket parts is a cop out..

There's literally thousands of trucks with wheels and springs and heavier tires. A few have an issue and it's due to aftermarket parts? Cmon guys. I thought this forum was here to solve problems but obviously I'm wrong about that too

So you say there’s no proof that the aftermarket modifications are causing the issue, yet only those with lifts and/or oversized tires are experiencing the issue? Come on...

Just because there may not may not be thousands of trucks with lifts or larger tires doesn’t mean they’re all running them under severe enough conditions to induce this particular issue. Many are just mall crawlers.

I’m sure there’s a solution, but as I mentioned it’s going to have to come from the aftermarket.

 

[GordoJay]

As I said, there's no proof that any modifications have caused the issue.

The burden of proof runs the other way. Show us the stock trucks that are having the problem. Once the vehicle is modified and the mod could have caused the problem, you're SOL unless your dealer is willing to go along with you in defrauding Ford. I suspect that Ford is willing to turn a blind eye to a bit of that in the interest of PR, but once you start talking buyback on a hacked up and beat on truck, they're going to balk. As they did. Julio is lucky that they didn't tell him to eff off a lot sooner. Perhaps that's because of his YT channel, perhaps it's because his dealer is a good sport. Don't know, don't care. If Julio modified a malfunctioning truck, he deserves a lot worse than he got.

 

[TwizzleStix]

If you use some simple googlefoo on Ford electric steering, "how it works" and "problems", this issue doesn't come up. There ARE issues with other vehicle types (cars-SUVs) where the Ford EPAS electronics can fail due to excess heat and from faulty steering torque/angle sensors. In at least one case the steering is driven hard off-center by the failure causing an accident. My hypothesis for the posted problem, since it goes away almost immediately, is the steering angle /torque sensor (SAS) on the steering shaft is losing communication to/from the motor drive board mounted inside the case on the rack during the extreme high amplitude vibrations. Basically loose wire/connections, or another faulty SAS. It's the type of thing that will never show up on a scan tool or test drive unless the truck is subjected to the actual vibration scenario.

 

[JAndreF321]

Swapping to stock is definitely dishonest, but I find this a little odd:

Every other thread on this forum: "Make sure you switch back to stock before service to not void your warranty."

This thread: "What a disgusting man for lying to Ford by switching back to stock!"

 

[Wojciech Gierczynski]

How can you say that springs have nothing to do with it when only modified vehicles are experiencing the issue? That is not logical. As stated, the slightest change in ride height results in extensive changes in suspension geometry. These lifts are not OE tested or approved, so it is unknown how the changes may affect operation. Not everyone with modified suspension/tires is going to push their vehicle hard enough to induce the issue.

No its not logical because between this forum and Facebook Gen2 forum there is probably like thousand people if not more that run Eibach, Geisers or Fox 3.0 Race series. Some of them push their trucks as hard as he did if not more and I have yet to see any posts about steering shaking like this. If it would be because of the springs a lot of people on here and other forums would have this issue not just handfull ... so far heard of 3 or 4.
On the side note he did claim that the issue was there from beginning before any mods and he had his truck at the dealer for this issue before he was running 37" tires
Secondly Fox makes shocks for Raptor that are designed especially for this truck. FOX also gives you option to purchase 2019-2020 LiveValve Race Series ones which give you option between 0-2" lift. Dont you think company like FOX did their research making sure everything will work before making those shocks available for Raptor owners? How is lifting your Raptors front 1.75" with Fox Race Series any different then lifting it with Eibachs 1.75"? Dont know of anyone having steering shaking issue with Fox 3.0 Race series.

 

[Peterb]

Swapping to stock is definitely dishonest, but I find this a little odd:

Every other thread on this forum: "Make sure you switch back to stock before service to not void your warranty."

This thread: "What a disgusting man for lying to Ford by switching back to stock!"

yes exactly, and the threads about “I hear a squeak, I found a scratch so I want Ford to give me a new truck”
the sympathy shown for Ford in this thread is surprising.
and “he beats the shit out his truck” well why did Ford run the stock truck in the Baja race (on raised suspension by the way)? I’ve never heard Ford say take it easy on the Raptor it’s not a race truck. remember people jumping the gen 1 and bending the frame, Ford addressed that, they didn’t say “don’t jump your truck”
maybe Helio should pay for the repair but Ford should figure out what’s going on