Those numbers aren't surprising. My wife's Ford has been in the shop close to 7 months out of the past 9, under powertrain warranty for transmission failures. Had it back for month or so and had another failure. Ford refuses to change the transmission, but rather wants to band aid it to get us out the door. It's going to be our last Ford for the foreseeable future after buying mostly Fords for the past 30 years. We've had multiple cases opened up, written letters, got the regional rep involved... abysmal customer service.