GEN 2 Dealers, Warranties and TSBs...

[RubyDaCherry]

Let us know how it turns out, because several of us might find ourselves in a similar situation down the road. I have an MPT tune with transmission tune, so I would not take mine in for a rough shifting TSB, but there might be other TSBs which could randomly be denied.

How how has that MPT Tune with the trans tune treating you?

 

[Bryantbjb]

So where did this land?

 

[TXRaptor]

How how has that MPT Tune with the trans tune treating you?

Excellent! It is by far the best performance bang for your buck of any Raptor modification. I have had zero issues after 2+ years and I would definitely do it again.

 

[RubyDaCherry]

Excellent! It is by far the best performance bang for your buck of any Raptor modification. I have had zero issues after 2+ years and I would definitely do it again.

I am going to PM you!

 

[RubyDaCherry]

Excellent! It is by far the best performance bang for your buck of any Raptor modification. I have had zero issues after 2+ years and I would definitely do it again.

PM'd You!

 

[nikhsub1]

Yet to receive a call back from Ford Corp... I guess they are blowing me off.

 

[nikhsub1]

Response from Ford:

"I was able to speak to the Service Manager Denise and the dealership is correct when they saw the aftermarket parts you have installed on the vehicle has prevented them to perform the TSB under warranty.

You can try getting a second opinion but the dealership does have the right to refuse warranty coverage under these circumstances."

 

[traxem]

Response from Ford:

"I was able to speak to the Service Manager Denise and the dealership is correct when they saw the aftermarket parts you have installed on the vehicle has prevented them to perform the TSB under warranty.

You can try getting a second opinion but the dealership does have the right to refuse warranty coverage under these circumstances."

I didn’t think that Ford Corp could/would override the dealers discretion. Unless you want to litigate this, you should find another dealer. Maybe restore it to stock first.

 

[nikhsub1]

I guess proof that the magnuson moss warranty act really means squat in regards to modifications.

 

[traxem]

I guess proof that the magnuson moss warranty act really means squat in regards to modifications.

Well this doesn’t mean the dealer is right. They could be 110% wrong on this. Your only recourse is to litigate. The Act does allow you to recoup attorney’s fee if you win, but that means you still need to pay your lawyer’s fee and hope that the judge/jury is on your side in the end. So there is always a risk. Whether that’s worth it in this case is your call.

I wouldn’t write off the Magnuson Moss Act because it’s too costly or too much trouble to enforce it. An intake is an essential part of the powertrain so the dealer is using that as an excuse not to cover the transmission, which is also part of the powertrain. If they denied your transmission issue due to an aftermarket bumper, I’d say it’s game on!