24 R - 250 miles - DEAD!

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quikag

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Sometimes you just get a bad battery. It happens for sure.

Hope your truck is good to go now!
 
OP
OP
G

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So I go out to open the truck Friday and receive a message from my Ford app that the truck remote is being disconnected and the truck is going into battery saver and that driving the truck for a while should resolve the problem and recharge the battery. I am able to start it, take it out and drive it around for a while and park it last night. After some investigation looking at my dealer paperwork from the original warranty repair, apparently they did NOT replace my battery, but fully recharged it and somehow verified it to 100% recharged with no drain. Ok, this can’t be good. Went out this morning to drive the truck and get another message from the app saying the same thing as Friday. This is the 2nd time Hawk Ford here in St Charles IL has short cut the warranty work on a Raptor I’ve owned and not replaced parts that needed replacing. Last time on my 2022, I ended up going to another dealer to get a part replaced that Hawk wouldn’t do because they said an animal chewed the wires on a mode control. Now I have to go back again Monday except again, I’ll drive 30 miles out of my way to go to the other dealer to attempt to get it properly repaired. (Actually replace the damn battery) !
 

smurfslayer

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Hawk wouldn’t do because they said an animal chewed the wires on a mode control
Your current issue is frustrating to be sure, but the rodents chewing wires IS a thing and it’s not a warranty repair. It’s happened to me on one of my _garaged_ bikes, and it was the one place I did not look before calling in for help. At least it wasn’t pricey - but man I kicked myself for not catching that.

Good luck on the fix!
 

The General

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I bought a 2024 a couple of months ago. The dealer was having issues starting the Raptors on their lot because they had been sitting for a while. I had them put in a brand new battery in mine before I picked it up. No problems so far.
 

GCATX

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I would just go buy a new battery and be done with it. I already replaced the battery in my '22, the door lock touch function worked intermittently, all good now. My wife's '22 is a few months newer than mine and doing the same thing, though she hasn't said anything about it.
 

ToadSmasher2K1

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I would just go buy a new battery and be done with it. I already replaced the battery in my '22, the door lock touch function worked intermittently, all good now. My wife's '22 is a few months newer than mine and doing the same thing, though she hasn't said anything about it.
Agreed. Time is money. The amount of time and frustration you'll invest to get the dealer to swap batteries won't be worth it.
 
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I thought I'd update this thread in case anyone else is having the same problem. Truck is dead once again. In for the 3rd time. First time, they charged the battery and sent it home. 2nd time they sent road side assistance to install a new battery. That lasted a few weeks. Went out of town for a week and received a notice on the Ford app that the truck was going into batter conservation mode. Once it does that, it's dead. Dead like there's no battery in the truck dead. I jump started it, let it run for 20 minutes, drove it around for another 15 minutes, parked it in the garage. Turned it off. Tried to restart. Dead. Jumped again, but then the parking break service light came on. Could not move the truck in Drive or Reverse. Then started to get a variety of errors on the dash before I shut it down. Now it's stuck in my garage and won't move even if I jump start it. Get the blue screen of death saying "System Off To Save Battery" "Please turn ignition off or start engine". You get a progress line and when it runs out (because the truck is already off) it's dead.

In the morning, I jump started it again to be able to drive it to the dealership appointment for the 3rd time. Put it in Drive and had to rev it up high and then in Reverse because the parking break would not unlock. I revved it high in Drive and Reverse again to move it a few inches (against the brakes) and the parking break finally released. I was able to drive it to the dealer but had to leave it running in the service line up because we didn't know if it would start once it shut down.

They replaced the battery again, couldn't find any draw on the electrical system and asked to keep it. Called today for status, (because they aren't going to call you) and they said they had a full charge, left it inside over the weekend and it was dead Monday morning. No idea where the draw is coming from but also can't drive it because it will constantly die. No loaner car available and won't loan you another pickup if you have to use it to tow. (which I need to do to pick up a car in my trailer) No idea when they will have it back and at this point no idea what's wrong. They are looking through all the grounds, fuse panels and all wiring, again.

So what's that lemon law again?
 

ToadSmasher2K1

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So what's that lemon law again?
Different in every state. Looks like IL says 4 attempts to fix the same issue, or 30 days out of service.

Some states allow you to use an attorney and the manufacturer is required to pay the attorney fees.

The better option might be to have them replace it with another R, given how difficult it is to find another one.
 
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