Hoverp
Full Access Member
Well the dealer really had no part in the towing.
It was a Ford roadside assistance request from me and I was told it would happen by the RCSM. But it did not. The truck service is not a Ford tow truck. It's contracted out. You as the customer have no decision part of that. I specifically asked the truck driver about towing my truck and that I had requested a flatbed.
It was a Ford roadside assistance request from me and I was told it would happen by the RCSM. But it did not. The truck service is not a Ford tow truck. It's contracted out. You as the customer have no decision part of that. I specifically asked the truck driver about towing my truck and that I had requested a flatbed.