BoostCreep
FRF Addict
What dealer is this? RSM?Update. Took my truck in for 2 rattles and an oil change. The driver B pillar rattle and rear window rattle. I had a TSB for the rear window rattle. Which I printed and gave to them. They acknowledged both rattles. They said the door one, they are working on. But the rear window rattle.... they told me the TSB does not affect my year. Since the TSB says its for 21/22's. The TSB document is dated 2022. I told them, its the same truck 21/22/23 rear window wise and that I wanted it fixed. That I didnt care if they used the TSB or warranty. Just get it fixed.
Then I call ford to ask them to help get this pushed through. The lady said, I should just go down to the dealer and bitch. That they can't do shit. Unreal. They literally told me to go post up at the dealership!
In addition to all of this. Months back, Ford also denied me the heated steering wheel retrofit that my truck matches, year, build date and plant location it was built from. Yet Ford says my vin wasn't affected. Um, I didnt get heated SW. So why wouldn't I be? I didn't get a choice to remove it. They just removed it from my build. Nothing makes any sense.
Needless to say, I am disappointed. Now I'm starting to remember why I left ford in 2018 with my last raptor. Everything is a hassle to get corrected.
The heated wheel only applies to the Lightnings for now. I think Ford messed up in that the letter they sent out wasn’t specific enough, but if you look at the number of affected vehicles, it’s way too little to include Raptors. According to the tech I talked to the Lightnings only require the hvac module, not the SCCM also like our trucks need, so they started with those.
My truck is currently sitting at the dealer and has been all week, and progress has been slow AF.