Transmission problem

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hugepops77

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They called me literally 7 times on that truck because they could not sell it.. I asked for the inspection report that came along with it, and they were hesitant to release it to me.. I believe the sales manager name was Brandon - I didn't get a good feeling from them at all. I hope they resolve your issue quickly - sorry to hear about your Truck!
 
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wwgman

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They called me literally 7 times on that truck because they could not sell it.. I asked for the inspection report that came along with it, and they were hesitant to release it to me.. I believe the sales manager name was Brandon - I didn't get a good feeling from them at all. I hope they resolve your issue quickly - sorry to hear about your Truck!

Feel fortunate you passed on it lol. They treated me well and have called to check on where we're at with it. Unfortunately the dealer where it's sitting hasn't even looked at it yet. Now tells me first thing in the morning. I can't tell you how depressing it is to drive a mini van.
 

hugepops77

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Hang in there! I'm certain Ford Performance will take care of you one way or the other.. on a positive note - it took months for a work colleague of mine to have GM purchase his vehicle back after numerous issues. Once he contacted the BBB - they took him seriously. Hopefully it doesn't come to that!
 

smurfslayer

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Feel fortunate you passed on it lol. They treated me well and have called to check on where we're at with it. Unfortunately the dealer where it's sitting hasn't even looked at it yet. Now tells me first thing in the morning. I can't tell you how depressing it is to drive a mini van.

I know this doesn’t help you right now, but let me give you a bit of ... I’ve been there...

2008, wife and I head to Germany to ride the Alps by bike ( the powered kind, not the silly pedal things ). The agreement was: Overseas, we ride. She agreed and that was that. I scored a B** R1200RT from a place in Munich. landed, hopped over to Schwangau to check out 2 of Ludwig’s castles. Only a short few minutes but, I managed to score some A-bahn time for the first time in my life. What did I do? I’m American, what do you think?

Wide
F****ng
Open

We’re 2 up with 3 full cases of luggage. She wound up to 128 on the GPS and that was all she had. Stupid, wheezing boxer. Wife almost lost her helmet a couple times apparently doing the dog / face in the wind trick.

A brief jaunt north and then a hop over in to Switzerland, holing up in Interlaken. From there, my part of the trip began: Andermatt. It’s where you go if you want a jump off point to Alps passes. We’re on our way and then a really sharp turn. Then another. H*ly crap, we’re on a pass! Susten Pass to be exact and it is GLORIOUS. In a moment of epic irony, that my wife reminds me of to this day, I stored a bunch of music on the GPS and as it turned out BOC “Don’t fear the Reaper” is on. Approaching a 180 left, downhill I go for the brakes in 3rd gear - no brakes. None.

I stab the shifter down to first and retry the brakes. My recollection is that it took what felt like 10 seconds, but there’s no way I had that much time, anyway as I’m slowing in first, the ABS fault light trips; brakes return and as it happens, I have both brakes fully depressed, locking up the rear, I’m still straight so I let off and negotiate the turn. I coast through 2 or 3 more hairpins and reach a pull off. Wife says “Did you mean to do that?”

A long conversation ensues, we grab some beautiful pics, tip toe a little further down Susten pass, make it to the bottom and --- yup, no brakes again. eventually the fault light hits, regular / no abs brakes return and I end up in the middle of 4 German bikers :)

I call the renter, who insists I was imagining things. I repeat the issue the next day, call the renter again, and we agree I will put the bike into a B** dealer. I find one in Bergamo. Nicest service guy ever, Matteo Amici.
I concluded that if I could force the abs fault, I had “regular” bike brakes which I’m used to. So the remaining Alps passes are at least ok as I can force it with full brakes.

Matteo helps us find a hotel - with air conditioning - right next to the airport, which just happens to be the home of the 2nd largest shopping mall in Europe. My wife is ecstatic.

Matteo says ‘bike is in bad shape, you cannot ride it’. Renter grumbles some German cursing and agrees to replace the bike at our hotel.
They do, with a 2 year newer bike. We were headed to the Beretta factory, Venice and on the way back:

Passo di Stelvio. <-- this was my anchor point, the wife’s was Venice.

We didn’t make it. On the way to the Beretta museum, coming down a hill the new bike mysteriously stopped and breathed it’s last. I coasted into a soon to be closed gas station about noon on a Sunday in July. Most of Italy is closed. After some futile trying we realize the bike is dead. Renter called and then fired. Brand B roadside assistance showed up with a flat bead, took the truck and left us at the station. We got a cab back to our hotel, secured a 1 way car rental. A Fiat Punto turbo diesel. The humanity...
That car topped out at 170 kmh, fully laden.
We did make venice, and on the way north as we passed the route that would have taken me to Stelvio, I was seething in anger. There was no way I was taking that pass in a Punto, so I missed that one, but managed 5 or 6 others. Vacation continued, and I think it was our best vacation, but it still burns me with the bike fiasco.

Unlike my bike renter in Munich, Ford is going to make your Raptor right and having had mine 3 weeks now I can say with some authority you will like it.
I know the humiliation of being relegated to a minivan ... well... not precisely, but a Fiat Punto is pretty doggone close.

The best of luck to you and speedy repairs!
 
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wwgman

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I know this doesn’t help you right now, but let me give you a bit of ... I’ve been there...

2008, wife and I head to Germany to ride the Alps by bike ( the powered kind, not the silly pedal things ). The agreement was: Overseas, we ride. She agreed and that was that. I scored a B** R1200RT from a place in Munich. landed, hopped over to Schwangau to check out 2 of Ludwig’s castles. Only a short few minutes but, I managed to score some A-bahn time for the first time in my life. What did I do? I’m American, what do you think?

Wide
F****ng
Open

We’re 2 up with 3 full cases of luggage. She wound up to 128 on the GPS and that was all she had. Stupid, wheezing boxer. Wife almost lost her helmet a couple times apparently doing the dog / face in the wind trick.

A brief jaunt north and then a hop over in to Switzerland, holing up in Interlaken. From there, my part of the trip began: Andermatt. It’s where you go if you want a jump off point to Alps passes. We’re on our way and then a really sharp turn. Then another. H*ly crap, we’re on a pass! Susten Pass to be exact and it is GLORIOUS. In a moment of epic irony, that my wife reminds me of to this day, I stored a bunch of music on the GPS and as it turned out BOC “Don’t fear the Reaper” is on. Approaching a 180 left, downhill I go for the brakes in 3rd gear - no brakes. None.

I stab the shifter down to first and retry the brakes. My recollection is that it took what felt like 10 seconds, but there’s no way I had that much time, anyway as I’m slowing in first, the ABS fault light trips; brakes return and as it happens, I have both brakes fully depressed, locking up the rear, I’m still straight so I let off and negotiate the turn. I coast through 2 or 3 more hairpins and reach a pull off. Wife says “Did you mean to do that?”

A long conversation ensues, we grab some beautiful pics, tip toe a little further down Susten pass, make it to the bottom and --- yup, no brakes again. eventually the fault light hits, regular / no abs brakes return and I end up in the middle of 4 German bikers :)

I call the renter, who insists I was imagining things. I repeat the issue the next day, call the renter again, and we agree I will put the bike into a B** dealer. I find one in Bergamo. Nicest service guy ever, Matteo Amici.
I concluded that if I could force the abs fault, I had “regular” bike brakes which I’m used to. So the remaining Alps passes are at least ok as I can force it with full brakes.

Matteo helps us find a hotel - with air conditioning - right next to the airport, which just happens to be the home of the 2nd largest shopping mall in Europe. My wife is ecstatic.

Matteo says ‘bike is in bad shape, you cannot ride it’. Renter grumbles some German cursing and agrees to replace the bike at our hotel.
They do, with a 2 year newer bike. We were headed to the Beretta factory, Venice and on the way back:

Passo di Stelvio. <-- this was my anchor point, the wife’s was Venice.

We didn’t make it. On the way to the Beretta museum, coming down a hill the new bike mysteriously stopped and breathed it’s last. I coasted into a soon to be closed gas station about noon on a Sunday in July. Most of Italy is closed. After some futile trying we realize the bike is dead. Renter called and then fired. Brand B roadside assistance showed up with a flat bead, took the truck and left us at the station. We got a cab back to our hotel, secured a 1 way car rental. A Fiat Punto turbo diesel. The humanity...
That car topped out at 170 kmh, fully laden.
We did make venice, and on the way north as we passed the route that would have taken me to Stelvio, I was seething in anger. There was no way I was taking that pass in a Punto, so I missed that one, but managed 5 or 6 others. Vacation continued, and I think it was our best vacation, but it still burns me with the bike fiasco.

Unlike my bike renter in Munich, Ford is going to make your Raptor right and having had mine 3 weeks now I can say with some authority you will like it.
I know the humiliation of being relegated to a minivan ... well... not precisely, but a Fiat Punto is pretty doggone close.

The best of luck to you and speedy repairs!

That one heck of a story. It's frustrating but life will move on. I loved my 2011 Raptor and I'm sure I will this one as well. I didn't even get a chance to try the different driving modes yet. It's tough when you want to go check out something on the Raptor and you open the garage door to see the Dodge Caravan with the automatic shifter on the dash like an old school bus. Maybe I'll find out tomorrow it was just a minor thing.
 

J.Bodolay

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... and you open the garage door to see the Dodge Caravan with the automatic shifter on the dash like an old school bus. ....
Pictures or it didn't happen! Need proof you got stuck with a Caravan!

Sorry to hear about your troubles. Reversed situation here: Troubled '11 Raptor spent nearly 30 of its first days in the service bay. '17 has been flawless. Hang in there, pain will be over when you get her back. Hope your '17 turns out to be as trouble free as my +200,000 mile '11 has after that initial fault.
 

BajaFred

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They called me literally 7 times on that truck because they could not sell it.. I asked for the inspection report that came along with it, and they were hesitant to release it to me.. I believe the sales manager name was Brandon - I didn't get a good feeling from them at all. I hope they resolve your issue quickly - sorry to hear about your Truck!

Is the inspection report that document that was posted a few weeks ago or something else?
 

hugepops77

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Correct - another member posted his a few weeks ago. I requested one regarding the Truck on this trend and the dealer told me NO..
 

Bark beetle

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Be very happy your truck didn't burn to the ground, or not happy depending on your perspective. Tranny fluid plus hot exhaust can make a mean fire! Best wishes on getting your truck fixed and telling stories about the time your 75k Raptor turned into a Caravan!


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