Tracking your New Order – Step by Step / FAQs

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surfnsocal

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How are you guys getting updates on where your truck is located? Mine was built on 9/25 and all Ford Performance Chat can tell me is "ETA to the dealer is 10/8 - 10/14".
 

stewartnm

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FP chat has told me the location of my truck the last couple times I’ve asked them. Mine is on a train, not sure if that makes a difference or not.
 

SilverBolt

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Any help tracking via Canadian National Railways? I have the car #. I tried the CNR site and you have to have an account in order to track a shipment. Seems weird that CNR is moving vehicles from Michigan to Oregon?
 

av8roc

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Quick question. Can a DORA be generated without allocation? My dealer is asking for a $5k deposit via wire transfer once DORA is generated. I'm ok with that so long as there is actually allocation for the truck.
 

RAPTORZIN

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My build date was 12/4; the app updated this evening to indicate 'Dispatched' along with a freight bill #.

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RAPTORZIN

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Updated to indicate delivered this morning at 7:05am along with a delivery receipt. It appears this JCT Pals Portal tracking tool does update in near real-time.
 
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