Tracking your New Order – Step by Step / FAQs

[soulsea]

Sorry if this has been addressed before ...

My dealer told me that Ford picked up my order a week ago on Sept. 7th.

I have the dealer code and order number, how long does it usually take for it to start showing up on the Ford tracking site? Ford Custom Order Tracking | ordertracking.ford.com

Thanks

 

[vitaminR]

Sorry if this has been addressed before ...

My dealer told me that Ford picked up my order a week ago on Sept. 7th.

I have the dealer code and order number, how long does it usually take for it to start showing up on the Ford tracking site? Ford Custom Order Tracking | ordertracking.ford.com

Thanks

That's not how it works. FP trucks aren't in COTUS. You have to wait until Monday. At that point get on FP chat (https://performanceparts.ford.com/contact-us/) and give them the dealer code, order number and your last name and they will give you the build week (Like Your truck will be built the week of Oct. 16th) and the estimated delivery span (Like for example Nov. 4th - 10th).

Your dealer will have a VIN soon. About 5 days prior to the build date your VIN should populate here: Use your VIN number to get Ford Window Sticker

There's a ton of info here: http://www.fordraptorforum.com/f260/tracking-your-new-order-%96-step-step-faqs-51142/

You can dig deeper on a bunch of this once you have a VIN. Once built for example you can even track the VIN on the trucking company that transports the trucks to the dealer.

 

[soulsea]

That's not how it works. FP trucks aren't in COTUS. You have to wait until Monday. At that point get on FP chat (https://performanceparts.ford.com/contact-us/) and give them the dealer code, order number and your last name and they will give you the build week (Like Your truck will be built the week of Oct. 16th) and the estimated delivery span (Like for example Nov. 4th - 10th).

Your dealer will have a VIN soon. About 5 days prior to the build date your VIN should populate here: Use your VIN number to get Ford Window Sticker

Ah thank you ... I didn't realize that that website doesn't track Raptors.

I'll chat with them on Monday.

Out of curiosity, is one week since order acceptance too soon to show up in the tracking system or should they already have information about it in their database?

 

[vitaminR]

At this point it's considered "scheduled clean" as I see it. Scheduled means Ford accepted the order and it has a build week. Clean means there are no issues with the order as received. If you ordered CF and/or BL then you got lucky.

FP will only give you those two pieces of info at this time: The build week and the delivery date. They WILL NOT give you the VIN. You have to get that from your dealer. The delivery date is an estimate and even if they don't give you that just add a month to the build week to get close.

 

[soulsea]

At this point it's considered "scheduled clean" as I see it. Scheduled means Ford accepted the order and it has a build week. Clean means there are no issues with the order as received. If you ordered CF and/or BL then you got lucky.

FP will only give you those two pieces of info at this time: The build week and the delivery date. They WILL NOT give you the VIN. You have to get that from your dealer. The delivery date is an estimate and even if they don't give you that just add a month to the build week to get close.

Thanks again ... yes I ordered BL and CF with orange accents and it got accepted. My dealer was surprised with this. He didn't know of any BL constraints but he thought they would reject the CF.

 

[rdz418]

ok thanks, when did you order your truck?

I ordered the truck on 7/20. I was the second allocation for my dealer.

 

[soulsea]

Chatted with FP.

So order was picked up by Ford Sept 7th.
VIN has been assigned.
Build date Oct 8th.
Estimated delivery to dealer Oct 24th - 30th

 

[Seven]

Chatted with FP.

So order was picked up by Ford Sept 7th.
VIN has been assigned.
Build date Oct 8th.
Estimated delivery to dealer Oct 24th - 30th

My build date is a week before yours, Oct 2nd but I didn't know you could get a delivery date. I'll take a WAG and say the week before the one you listed.
Still waiting on dealer for the VIN, and I'll pop it into the window sticker site a week before build date.

"Accessories" list is growing. Haven't started purchasing anything yet until I know for sure it will come home with me.

Guess I need to edit my sig, I do have a build date.

 

[soulsea]

My build date is a week before yours, Oct 2nd but I didn't know you could get a delivery date. I'll take a WAG and say the week before the one you listed.
Still waiting on dealer for the VIN, and I'll pop it into the window sticker site a week before build date.

"Accessories" list is growing. Haven't started purchasing anything yet until I know for sure it will come home with me.

Guess I need to edit my sig, I do have a build date.

I just checked again and my build date has moved up one week to 10/2. So maybe you want to do the same cause yours might have moved up as well.

 

[Seven]

I just checked again and my build date has moved up one week to 10/2. So maybe you want to do the same cause yours might have moved up as well.

I chatted with Ford Performance and they said as of 9/16 it is scheduled for 10/4 so that is still within the week of 10/2. Have a VIN but says to check back later at Research Maniacs. I'm guessing around the first of November when I'll have it.