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So when I try to check on my order with Ford via Facebook messenger and the online chat they tell me I need a vin. I have the DORA but they say they can't track the order without a vin.
Anyone else have that problem?
With your order number, name, and dealer number, ford chat will confirm that they have the order. “Unscheduled clean” is the usual response. When the vehicle gets assigned a build week ford chat will give that to you (you have to keep contacting them until that happens). Your dealer will give you the vin number when one is assigned, ford chat will not give it to you. When ford chat tells you the build week get with your dealer, they should be able to give you the vin at that point.
Good luck, it’s worth the wait when you take delivery!
I ordered my 2018 Scab on 10/30/17. Last week my dealer gave me my VIN. I talked to Ford on facebook and gave them my VIN. They checked and said "In order processing". What does that mean? Should I keep checking back with them?