Phoenix Android Audio retains Sync 3

[ROBERT F HAVENS]

Herkguy, if you get a chance could you take some photos of the Advanced Settings you have on your setup? One of the videos settings up a different car it stated that if there are issues to try different protocol settings. MAybe mine were not set or got messed up enough to cause the prev/next to not work.

 

[Herkguy]

Herkguy, if you get a chance could you take some photos of the Advanced Settings you have on your setup? One of the videos settings up a different car it stated that if there are issues to try different protocol settings. MAybe mine were not set or got messed up enough to cause the prev/next to not work.

Did you try it internal to spotify? I do have the same issue as you. When you click left or right on the steering wheel, it briefly shows mute on the volume as well...

 

[ROBERT F HAVENS]

Did you try it internal to spotify? I do have the same issue as you. When you click left or right on the steering wheel, it briefly shows mute on the volume as well...

That's where I am having the issue is on the internal app on the tablet. For me it does not matter if full screen in focus or another app like waze in full screen with spotify integration into waze at the top of it. The prev/next buttons always changes the audio Source on the Sync3 from am, fm, usb, phone, sirius etc.
Hoping it is something as a "simple" update to fix like the cooling seats issue.
Right now I either have to stop the habitual use of those buttons or run spotify on my phone thru Sync3.

 

[claustin]

Ordered on Feb 14, got a shipping message over the weekend. Supposed to be here on the 18th.

 

[danlong]

Sorry I stepped away for a few days from commenting on this thread... I've tried to get over the issues I have with this thing by living with it for another week or so and have taken a few long trips and used it around town a bunch, but I've decided it's just not worth it and I'm done trying so it's coming out tomorrow and getting returned. Sync 3, along with my phone mounted just above the middle-left air vent is easier, smoother, faster and virtually hassle free.

I switched the display setting to high and the console image improved a bit, but it's still not quite as clear as it was stock.

I've noticed on a number of occasions that when my console is up that my OEM nav location is off and struggling to follow me, so there's some issue going on there that was never present before also.

I've tried split-screening a few things, and while a lot of them work, it's too much of a hassle because you have to set it up every time you shut the truck off and then back on. When I try to split-screen the Console and Waze it won't even let me and says the app doesn't support it when trying to select Console. Not sure how Robert got his Console to do it...

Using the skip buttons on my steering wheel does have some odd effects, but I don't use them a ton so I've never pinpointed exactly what's happening.

I've never seen my airbag lights turn on either.

If the unit was more customizable I might be willing to keep it, but I'm not convinced that's going to happen. I think it really needs the following changes made:
1) Be able to modify what is on the top menu by adding or deleting icons, or at least selecting what app certain buttons activate. They obviously can do that, since you can select which navigation app it defaults to.
2) When the truck is turned off and back on, it needs to remember it's last state like your phone or any other tablet does when you turn off the screen.
3) Be able to disable Bluetooth on the tablet.
4) Make better use of the space at the bottom for manual AC trucks.
5) Allow a true Android notification bar at the top.
6) Allow a true Android home screen so that app widgets can be used.
7) Obviously, use a faster processor, more memory and a higher res screen.

There are probably a few other things I'm forgetting but I think that's plenty for now and enough to make up my mind. If you're truly happy with yours and it works for you then that's great, but it doesn't operate nearly as well as I expected and want it to and I think I've given it a fair shake. Hopefully my thoughts on it will help others avoid being disappointed and make a more informed decision.

 

[BIGDJE]

I am still having an issue where my steering wheel controls only change the volume. When I try and say skip a song in spotify (running form the tablet and not bluetooth on my phone), it causes the source to change in Sync3. I am running the update from 20190226 and the simpleupdate for the CANBUS. It was suggested by Phoenix WhatsApp t: You tried reload the Cantu’s update?

I think they mean the CANBUS update but not sure. I ran the canbus simpleupdate.bin again and still the same problem. If anyone know if Cantu's update is please chime in. Not sure if spell check kicked in when they sent the message but I cannot find anything for cantu.

i just copy past you text direct to phoenix will update you what he says. i never used spotify so i dont have any input i just use slacker and tidal

 

[BIGDJE]

I have the same issue with my 18. I find if I am in fullscreen spotify my steering wheel skips, and continues to work when I go to another app.

But if I try to skip without being in fullscreen spotify first it doesn’t work. It’s gotta be an odd canbus bug...that little box in there is doing a lot of the heavy lifting that lets us keep our sync.

Also, holy shit on the split screen stuff that’s amazing!!

i sent you text to them also to see what they say.

 

[Guy]

It’s your truck. You have to do what works for you.

It’s the best infotainment setup I’ve ever used in terms of raw functionality.

It’s certainly better than what I had expected

But when I say better... it’s better overall in my mind. You want an entirely OEM experience.... like owning an apple product. Something that just works.

For that reason you’re better off stock. If you don’t go back, this will eat at it your entire ownership.

Sorry I stepped away for a few days from commenting on this thread... I've tried to get over the issues I have with this thing by living with it for another week or so and have taken a few long trips and used it around town a bunch, but I've decided it's just not worth it and I'm done trying so it's coming out tomorrow and getting returned. Sync 3, along with my phone mounted just above the middle-left air vent is easier, smoother, faster and virtually hassle free.

I switched the display setting to high and the console image improved a bit, but it's still not quite as clear as it was stock.

I've noticed on a number of occasions that when my console is up that my OEM nav location is off and struggling to follow me, so there's some issue going on there that was never present before also.

I've tried split-screening a few things, and while a lot of them work, it's too much of a hassle because you have to set it up every time you shut the truck off and then back on. When I try to split-screen the Console and Waze it won't even let me and says the app doesn't support it when trying to select Console. Not sure how Robert got his Console to do it...

Using the skip buttons on my steering wheel does have some odd effects, but I don't use them a ton so I've never pinpointed exactly what's happening.

I've never seen my airbag lights turn on either.

If the unit was more customizable I might be willing to keep it, but I'm not convinced that's going to happen. I think it really needs the following changes made:
1) Be able to modify what is on the top menu by adding or deleting icons, or at least selecting what app certain buttons activate. They obviously can do that, since you can select which navigation app it defaults to.
2) When the truck is turned off and back on, it needs to remember it's last state like your phone or any other tablet does when you turn off the screen.
3) Be able to disable Bluetooth on the tablet.
4) Make better use of the space at the bottom for manual AC trucks.
5) Allow a true Android notification bar at the top.
6) Allow a true Android home screen so that app widgets can be used.
7) Obviously, use a faster processor, more memory and a higher res screen.

There are probably a few other things I'm forgetting but I think that's plenty for now and enough to make up my mind. If you're truly happy with yours and it works for you then that's great, but it doesn't operate nearly as well as I expected and want it to and I think I've given it a fair shake. Hopefully my thoughts on it will help others avoid being disappointed and make a more informed decision.

 

[danlong]

You want an entirely OEM experience.... like owning an apple product. Something that just works.

Lol, you couldn't be more wrong... I despise Apple products for how locked down they are and how hard they work to limit what you can customize on them. My kids use iPhones and Macs because that's just "the cool" thing to have for them, but that's the closest level of ownership I'll ever have with their products unless things change drastically.

This tablet is very much like an Apple product, minus the "it just works" factor. You're extremely limited in what you can customize, and that's exactly the opposite of what I thought I was buying into. When I was on the fence and still reading reviews, someone asked how much you could customize and one of the responses I read was that "it's an Android tablet, so you can change anything you want and run any app you want", but that's far from the truth.

Netflix doesn't work properly, Google Contacts doesn't work, the one app that I would most want to split screen something else with (the Console) doesn't work in splitscreen, the Bluetooth hands-free sounds terrible, it just goes on and on when I think about it.

I've always been an android user, and have rooted phones in the past to get around some limitations and make them work like I want, but that's not really an option with this thing either unless you're really into in-depth rooting. Even then, since it's such a limited product, the rooting support and availability of stock images is virtually nonexistent so you're on your own and very likely to brick your radio.

Again, I wanted to like this, and have tried to justify keeping it because it does look cool and every person that's gotten in my truck has had the same reaction of "holy s*#t", but then it's almost embarrassing when you try to use it...

 

[17022]

Mine still has not shipped. Part of me wants to cancel and wait for a software revision to fix all of this. Not being customizable is a big deal to me. It’s probably not open source, so unless Phoenix fixes it themselves there is no hope of anyone else fixing it for ourselves.

Can’t see there not being another offering from another manufacturer (or even a rev 2 from Phoenix) in the next 6-12 months. It’s the f150... there will certainly be many of these to come.

On the other hand... $585 isn’t that much to just screw around with and see for myself. Worst case scenario... I’m out $585.