EZDOWN TailGate Mod.

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TheJoker

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Here you go guys:

This is the person you want to talk too;

Leandra M. Holland
Dee Zee, Inc.
Customer Service
[email protected]


My 3rd version is on the way. :waytogo:

In refernce to a part number, this is the new version: #DZ 43200

:peace:

Big Blue, Where did you purchase yours originally? I talk with someone from Dee Zee CS, and he verified everything (new/old etc) but, he told me that I would need to contact RealTruck.com and have them summit the warranty claim. Which I did, I guess I need to hear from them now. ugh! :crazy:

Also The part number is the same for both versions.
 
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svt83

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Okay, mine came 2 days earlier than estimated! Just got it in. Purchased from realtruck and it appears to be the updated model. Pretty small and only a couple of parts and no foam block. Extremely fast shipping from realtruck.
 

Big Blue

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Big Blue, Where did you purchase yours originally? I talk with someone from Dee Zee CS, and he verified everything (new/old etc) but, he told me that I would need to contact RealTruck.com and have them summit the warranty claim. Which I did, I guess I need to hear from them now. ugh! :crazy:

Also The part number is the same for both versions.

I was lucky...I got mine directly from Dee Zee, so they have my original order info and have been great in trying to fix this issue.

I'm building up quite the inventory of spare parts! :ROFLJest:
 

TheJoker

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Okay, mine came 2 days earlier than estimated! Just got it in. Purchased from realtruck and it appears to be the updated model. Pretty small and only a couple of parts and no foam block. Extremely fast shipping from realtruck.

I was lucky...I got mine directly from Dee Zee, so they have my original order info and have been great in trying to fix this issue.

I'm building up quite the inventory of spare parts! :ROFLJest:

I just checked my email, 6 from RealTruck.com. Basically It will ship today. RealTruck.com and Dee Zee were great to deal with. Thanks Guys :waytogo:
 

Big Blue

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Just got my 3rd version tonight!!...and its the New one!! Sweet. Gotta say, that's impressive customer service @ DeeZee.

And to assist for guys further, here are pics of the old version and new version in the package.

Pic#1 Old version..Bad..Notice it's called EZ Down on Old version
Pic#2 New Version..Good..Notice it's now called Tailgate Assist on new version.

:peace:
 

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