Clunking sound on Gen 3 too

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insangsong78

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well. my new to me CPO Gold 2022 raptor came with the clunking sound. took it to dealer and told me i have to replace the front shock.. it's OUT OF POCKET since it's a wear and tear time. completely BS. Never in my experience had I had a manufacturer tell me shock is a wear and tear item. Acura, Honda, Toyota, they all replaced shock as part of warranty, original or CPO.

Luckily my dealership who sold the truck is reimbursing me for the cost. but its the last time I pay extra a ford CPO. it's leaving a really bad taste in my mouth. I could have bought a non-CPO for significantly less and bought a full coverage aftermarket warranty for A LOT LESS total OTD.
 

LayinWatts69

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well. my new to me CPO Gold 2022 raptor came with the clunking sound. took it to dealer and told me i have to replace the front shock.. it's OUT OF POCKET since it's a wear and tear time. completely BS. Never in my experience had I had a manufacturer tell me shock is a wear and tear item. Acura, Honda, Toyota, they all replaced shock as part of warranty, original or CPO.

Luckily my dealership who sold the truck is reimbursing me for the cost. but its the last time I pay extra a ford CPO. it's leaving a really bad taste in my mouth. I could have bought a non-CPO for significantly less and bought a full coverage aftermarket warranty for A LOT LESS total OTD.
What's the mileage on the truck? And did you print and present them the TSB associated with the clunk?
 
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