Clunking sound on Gen 3 too

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cparker

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Dropped mine off at the dealership today and printed out the service bulletin for them. They're replacing both of my front shocks!

Happy this is finally being resolved.
 

ELmx479

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Dropped mine off at the dealership today and printed out the service bulletin for them. They're replacing both of my front shocks!

Happy this is finally being resolved.
Could you share the bulletin?
 

relak

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I just spoke to my dealer, who has yet to even put Chassis ears on and the service tech said "our foreman called ford to see if this is a known issue and Ford said they haven't seen this issue enough to publish a TSB or SSM, so we're at a loss for what to do next".. Funny thing is, they had the SSM in my folder the last time I brought it in for the same issue.. I told my service rep the SSM number, he pulled it up and read it to me and gave me the ol' we'll talk to the foreman again on Monday and get to the bottom of this.

There's no way they called Ford because Ford would have given them the SSM. Getting tired of ****** service and them blatantly lying, this dealer definitely lost my trust.
 

relak

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Here is my latest video. Much louder clunking on the left front than the right front. Sorry for the squeaking noise, must have been some electrical interference.
Can you show where you made connection points to get the noise amplified (front and rear if you did both)? I'm at the point where I'm just going to buy my own set of chassis ears and do a similar video. I love this truck too much otherwise to end up selling it because of an annoyance like this, but shit needs to get fixed.
 
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