GEN 2 Carplay issue

[Cobraman044]

Mine requires me to unplug and replug the cable every 15-20 minutes. I don’t use it much.

Had this same issue as well. New cable solved the issue.

 

[isis]

Had this same issue as well. New cable solved the issue.

I’m sure I have an Apple lightning cable somewhere. I’ll swap it out.

 

[Kirt Breaux]

Make sure the setting in Sync are set up to access CarPlay when the phone is locked and double check the settings on the phone too

 

[docskeet1]

Try turning off USB restricted mode on your iPhone. It seems to have solved my Car Play connection issues. YMMV

https://www.theverge.com/2018/7/10/17550316/apple-iphone-usb-restricted-mode-how-to-use-security

 

[lka]

Try turning off USB restricted mode on your iPhone. It seems to have solved my Car Play connection issues. YMMV

https://www.theverge.com/2018/7/10/17550316/apple-iphone-usb-restricted-mode-how-to-use-security

Will try and let y’all know if it helps

 

[Sgt Beavis]

Just one more piece of advice. Get a wooden toothpick or something similar that is NON CONDUCTING and clean the lint out of your lightning port. You’d be amazed at how much lint can get in there..

 

[lka]

I’ve been holding the power and fast forward button to do a soft reset when it doesn’t connect. along with plugging it in towards the end of the raptor logo. I usually have to reset once a day but it doesn’t change any settings or radio presets so it’s not too bad.

 

[BKB13]

Just got a 2020 a week ago. Took it out for a long drive and had plenty my of screen time. I had the same issues as you did.

Here’s what fixed it. You have to wait a few minutes after starting the car before plugging in the USB cable. I think the Sync OS is still loading drivers/services that allow Apple play to work.

I had 100% success by giving it a few more minutes before using the cable.

 

[Woolaroc]

I’ve been holding the power and fast forward button to do a soft reset when it doesn’t connect. along with plugging it in towards the end of the raptor logo. I usually have to reset once a day but it doesn’t change any settings or radio presets so it’s not too bad.

It does change your ambient lighting setting. It sets it to 0 brightness.

 

[Woolaroc]

Just got a 2020 a week ago. Took it out for a long drive and had plenty my of screen time. I had the same issues as you did.

Here’s what fixed it. You have to wait a few minutes after starting the car before plugging in the USB cable. I think the Sync OS is still loading drivers/services that allow Apple play to work.

I had 100% success by giving it a few more minutes before using the cable.

I've noticed this as well on my 2020. I'm currently driving a dealership loaner that's a basic LST and running Sync 3.3. There is no load time or loading Screen (like the Ford Raptor Performance one we get) and it loads my phone regardless of when I plug it in. Works perfectly every time.