Builtright Communication??

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Johnkn

FRF Addict
Joined
Nov 29, 2018
Posts
1,259
Reaction score
894
Location
LaPlata, MD
Has anyone heard from or received anything from Builtright recently?

I've emailed them, no response, called 3x, no pick up and their voicemail is full every time.

I ordered a bed rack system, and although I have a Paypal receipt, I've received nothing from Builtright acknowledging the order or shipping.

thanks
 
Last edited:

pastorwug

FRF Supporting Member
Supporting Member
Joined
Aug 18, 2018
Posts
1,583
Reaction score
1,891
Location
Santa Maria, CA
I always buy their stuff through another retailer like Off Road Alliance. No problems.
 

BuiltRight

Active Member
Joined
Feb 21, 2017
Posts
55
Reaction score
92
Has anyone heard from or received anything from Builtright recently?

I've emailed them, no response, called 3x, no pick up and their voicemail is full every time.

I ordered a bed rack system, and although I have a Paypal receipt, I've received nothing from Builtright acknowledging the order or shipping.

thanks
Hey John! If you could, please send me an email directly ([email protected]) and I'll make sure we get you sorted out ASAP. I can't explain the missed emails, although I'll get to the bottom of it. I do have an order from a John Kn*** placed Friday night that was packed yesterday and shipped today. I'm guessing there may just be an error in the email address used to place the order. In any case, shoot me an email and we'll get it handled.

If phone is better, calling during official business hours (9am - 5pm est) is the best way to get ahold of somebody. If the phone rings and the building isn't empty, we answer it. Working out some issues with voicemail system, so I do apologize for that!

Thanks for the kind words fellas!

Matt
 
OP
OP
J

Johnkn

FRF Addict
Joined
Nov 29, 2018
Posts
1,259
Reaction score
894
Location
LaPlata, MD
Thank you Sir! I have some of your other products and continue to enjoy them, glad everything is ok, and thank you very much for the response here. Take care....
 

chefsam

FRF Supporting Member
Supporting Member
Joined
Aug 8, 2018
Posts
119
Reaction score
56
Ordered January 10th shipped Januaru 15th

BuiltRight Industries Ford F-Series Rear Seat Release Kit
100100
1
$29.00
$29.00
BuiltRight Industries Full Logo T-Shirt - Black
103007
M
1
$15.00
$15.00
BuiltRight Industries Perfect-Fit Stubby Antenna - 2017 - 2019 Ford Raptor
110010
1
$29.00
$29.00
 
Top