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That picture raises more questions, but those springs look very rusted where they broke off.
Yes, you can see the metal fatigue surrounded by more rust then actual metal. I think the op has a case for new deavers, if he decides to contact them. OP: suggest if you put new deavers on, that you use some sort of rust protectant on them, like fluid film or equivalent. Those could of been a bad batch though.I was just thinking the same thing, it looks like they broke off 3 years ago!