Audio system question

[Motorman]

2019 802A. Been using iPod nano 7 attached with usb. Suddenly system does not recognize playlist commands. Plays random playlists. Get a “browsing not available” message when trying to browse through playlists. Music is there, can ask for artists and it plays. Also get a “playlist empty” message.
I’m not very savvy with all this. Any advice from those much smarter than I?

 

[Venerous]

Try different USB cable and/or port, then try BlueTooth, if none of that works - back up to iTunes and factory reset the Nano then reload and try again, and if that doesn't work - you could try reloading Sync though if you're unfamiliar with the process you will probably want to read up on it first. Let us know how it goes.

 

[Motorman]

Tried bluetooth, no commands with that. Tried a much newer iPod I use with my 2019 HD FLHXS still the same result. Will try a reset and reload.

 

[Motorman]

Tried both ports, and a different cable as well.

 

[Venerous]

Based on the other/newer iPod working, I'd say it's time to read up on updating/flashing Sync and give that a try. (The other iPod exhibiting the same symptoms isolates the issue to the truck) I'm guessing a recent iOS update happened which affected operability with the Sync system until that is updated as well.

 

[Motorman]

That’s what i was thinking. Thank you.

 

[lawdog]

My experience with iPod integration has been spotty...I use an iPod classic with a lot of music on it, which gags Sync due to its "indexing" feature. You cannot do searches or browse while it is indexing a device, and it seems to take longer with an apple device. Sometimes a verbal search for a playlist or artist works, sometimes it's off by a letter. Sometimes, it just gags/bricks the iPod, and you have to do a hard reset on the device. It's common and frustrating issue that seems to go across all platforms/versions of Sync. I have had better luck with a USB drive with less material on it, or using bluetooth from my phone, or using CarPlay. If you keep using the Nano/iPod, expect to have to reset it and deal with the funky issues.

 

[Muchmore]

Or try and "reindex" the drive. This can be found by going into the general settings and then music player, I believe.

 

[RotorHead695]

Subscribe to iTunes Match and just stream your entire collection through your phone, no need to carry music around on storage device. If its a song that isn't already in Apple Music, it uploads it to the cloud for you. It's $25/year and can store up to 100,000 songs.

 

[lawdog]

Subscribe to iTunes Match and just stream your entire collection through your phone, no need to carry music around on an iPod or your iPhone. If its a song that isn't already in Apple Music it uploads and stores it in the cloud for you. It's $25/year.

That may work, but I really don't want to pay apple more/again to listen to my music, and doesn't the streaming use data? The apple/sync issues go way back, and make no sense.