Tracking your New Order – Step by Step / FAQs

[surfnsocal]

How are you guys getting updates on where your truck is located? Mine was built on 9/25 and all Ford Performance Chat can tell me is "ETA to the dealer is 10/8 - 10/14".

 

[stewartnm]

FP chat has told me the location of my truck the last couple times I’ve asked them. Mine is on a train, not sure if that makes a difference or not.

 

[SilverBolt]

Any help tracking via Canadian National Railways? I have the car #. I tried the CNR site and you have to have an account in order to track a shipment. Seems weird that CNR is moving vehicles from Michigan to Oregon?

 

[vitaminR]

Has anyone ever gotten a result from Jack Cooper's tracking other than pending with their VIN?

https://palsapp.com

My truck has been sitting in Baltimore since 10/5 (that's only 2.5 hours from me)

 

[Heelfan1]

Has anyone ever gotten a result from Jack Cooper's tracking other than pending with their VIN?

https://palsapp.com

My truck has been sitting in Baltimore since 10/5 (that's only 2.5 hours from me)

Null and pending is all I’ve ever gotten. Mine is 2 hrs away awaiting a truck to deliver to dealer.

 

[mdracer76]

Was just emailed my DORA

What to do with my 2013 Terrain Screw...

 

[av8roc]

Quick question. Can a DORA be generated without allocation? My dealer is asking for a $5k deposit via wire transfer once DORA is generated. I'm ok with that so long as there is actually allocation for the truck.

 

[RAPTORZIN]

My build date was 12/4; the app updated this evening to indicate 'Dispatched' along with a freight bill #.

 

[RAPTORZIN]

Updated to indicate delivered this morning at 7:05am along with a delivery receipt. It appears this JCT Pals Portal tracking tool does update in near real-time.

 

[PhilZx6]

My build date was 12/4; the app updated this evening to indicate 'Dispatched' along with a freight bill #.

What app is this?