bradyh20
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- Mar 5, 2010
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There's also something to be said about a salesman or rep saying something and the design engineers saying something.
I know that many times when our company ($600B) sends representatives out, the first priority is that the person represent the company image and communicate well. Then we make sure that person is educated as much as possible about the product or process they're representing.
Many times, that person will give information that's just plain wrong without knowing it because they're not an engineer, and they weren't involved in the design process. You can't really blame them, but you also must recognize that all they're doing is getting customers in the door to set up the nerd vs. nerd conversation.
So I guess I hear what the rep at Ocotillo Wells said, but I'd put more stock in what Ford puts in writing.
I know that many times when our company ($600B) sends representatives out, the first priority is that the person represent the company image and communicate well. Then we make sure that person is educated as much as possible about the product or process they're representing.
Many times, that person will give information that's just plain wrong without knowing it because they're not an engineer, and they weren't involved in the design process. You can't really blame them, but you also must recognize that all they're doing is getting customers in the door to set up the nerd vs. nerd conversation.
So I guess I hear what the rep at Ocotillo Wells said, but I'd put more stock in what Ford puts in writing.