Steering wheel button issue

[ajstar89]

Hey guys,
My volume button on the steering wheel is now changing the station preset, instead of the volume off and on getting worse.

It's a 2013 with the sync nav. Any else had this issue or know how to resolve it? Any ideas are greatly appreciated.

 

[COBRA90GT]

IIRC someone else has had the same problem in here and had the dealer/warranty fix/replace it...

 

[The Macf]

it's a fairly common issue.

 

[daddycreswell]

Hey guys,
My volume button on the steering wheel is now changing the station preset, instead of the volume off and on getting worse.

It's a 2013 with the sync nav. Any else had this issue or know how to resolve it? Any ideas are greatly appreciated.

Mine does that from time to time, I just thought I had fat fingers, maybe not. If mine keeps it up I guess I'll stop by the local ford.

 

[FordIVTteam]

Hey guys,
My volume button on the steering wheel is now changing the station preset, instead of the volume off and on getting worse.

It's a 2013 with the sync nav. Any else had this issue or know how to resolve it? Any ideas are greatly appreciated.

Hi ajstar89,

I can help! Have you tried a master reset: Master Reset | SYNC Help Video | Official Ford Owner Site

Mine does that from time to time, I just thought I had fat fingers, maybe not. If mine keeps it up I guess I'll stop by the local ford.

daddycreswell,

Do you have the same system as ajstar89? If so, have you tried the reset?

Let me know, and I'll assist.

Shaay

 

[ajstar89]

master reset is no dice.

 

[RLTW]

same issue, subscribed

 

[daddycreswell]

No I don't have the Nav.

 

[thunder]

I had the same problem and took it to the dealer 3 times and they said they couldn't get it to act up. I call the customer service number and they contacted the dealership and still said they couldn't do nothing for me. I bought the steering wheel switch for $20 and it fixed the problem.

 

[ajstar89]

Interesting. I have a feeling I'll be doing the same thing. I have the esp warranty but 20 bucks is less than the deductible at 50. Fordivteam any chance you can call a dealer and hook a bother up to try it out?