Stealership lost a clip and a handful of bolts after fixing an oil leak..

[Win Seeker]

Took my truck in for an oil leak right behind the skid plate. I have an ESP so I wasn't sweating it, dropped the truck off and they said it would be a week or so before they could get it back to me, which is fine because I've got a few work trucks I can daily until the raptor is up and running again.

Three and a half weeks later I head in to pick up the truck. There's a blizzard outside so I don't bother inspecting it before leaving the dealership. Get home park the truck and it sat for a day. Go to look in the bed for something and the plate that sits behind the skid plate is in the bed on a piece of cardboard with a handful of bolts in it.

I have no issues putting this plate back on myself and it's way less headache than dropping it back off at the stealership, so I get after it. What do I find? One of the clips on the frame where this plate bolts into is gone. Either fell off on the drive home or the tech knocked it into the frame hole. A handful of bolts are missing from the fire protection. A handful of bolts look to be missing from various other spots, including a bracket holding a few lines. They even left the nut on the bolt in front of the bracket...

Going to call tomorrow and probably drop the truck back off and see WTF is going on. Their invoice says they did an oil change and changed the filter as well, but if they can't even put a few bolts back on properly who knows?

 

[Win Seeker]

 

[Win Seeker]

 

[GCATX]

Oof. Best of luck. I would say ask for some free oil changes, but F that.

 

[MurderedOutSVT]

Somebody didn't talk to somebody and I'd be pissed

 

[Win Seeker]

Oof. Best of luck. I would say ask for some free oil changes, but F that.

I plan on doing just that and then taking my diesels that take 15 quarts each in and telling them I want it done for free.

 

[someday]

Missing bolts is par for the course. This is more of a double bogey. Good luck getting anything for free for that

 

[Win Seeker]

Somebody didn't talk to somebody and I'd be pissed

My service advisor said he'd be there, and the truck would be ready for me. I get there, he's not there, and they take 20 minutes getting my truck, key, and paperwork. F*cking nightmare. Expecting some free sh*t as compensation at this point.

 

[JohnyPython]

Oof. Best of luck. I would say ask for some free oil changes, but F that.

I’d ask for lifetime discount on parts.

 

[Win Seeker]

Does anyone know what the three threaded holes just above the two nuts in the 2nd picture are for? Not even sure if those are missing or were never there in the first place.