Having same issue with my 2021 not getting any updates. Presently in About Sync shows 21223_Production Rev 197. I have Wi-Fi connected in my garage. Not sure what version it should be at as I called the Ford support folks for help and even the rep could not tell me the latest version but said all cars have different ones. When going to System Updates it tells me "system is up-to-date". Looking like I need to go to the dealer to get this resolved.