Sadly I'm not really feeling the Ford love anymore.

[rabtech]

Newbie to this site... and not a Raptor owner, a Limited owner.
Question;
If you don't offroad, why dump the limited with raptor engine/trans for a larger/heavier truck.
I'm honestly curious.
And, great looking dog... a real sweetie.

Edit to add.
Sorry for all your troubles.
not sure if lemon law exists in your state, but...

I have thought about an F250 as my next truck. I like the F250 with the 35's on it.

 

[Macdaddy]

But the other side of the coin is; I have exclusively driven Ford for the last 25 years, I’ve bought 5 new and 7 used (dealer and private party) and never had any problems with them. Now I’ve got a 2020 raptor screw 802a and hope my luck runs the same as it always has with Ford. I think you just happened to get a lemon, like every manufacturer has. It doesn’t mean you should leave Ford. Stay!

 

[FordTechOne]

I see a judge dismissed the case is November. I guess he didn't own one of the affected trucks.

https://fordauthority.com/2020/01/ford-f-150-10r80-transmission-class-action-lawsuit-filed/

The lawsuit got thrown out because it frivolous nonsense filed by ambulance chasing lawyers who were grasping at straws to make a payday. Not liking the way something operates does not make it defective. I've had 3 trucks with the 10R80; the first was a '17 XLT that had some quirks and simply needed a software update, the second was an '18 3.0 Powerstroke that had zero issues, and the 3rd is my '19 Raptor with zero issues. If there was a design defect, it would affect every unit. That is not the case.

 

[FordTechOne]

I know the transmission should be tough enough to handle the power these trucks put out. The mustang puts out alot more power. I am just wondering if maybe the weight of the f150 is just more than it can handle.

Where are you coming up with these assertions? The 10R was designed to handle everything from high performance cars like the Camaro ZL1 to 1/2 ton pickup applications like the Raptor. The fact that your dealer improperly repaired your transmission has nothing to do with the capability or durability of the transmission.

 

[rabtech]

The lawsuit got thrown out because it frivolous nonsense filed by ambulance chasing lawyers who were grasping at straws to make a payday. Not liking the way something operates does not make it defective. I've had 3 trucks with the 10R80; the first was a '17 XLT that had some quirks and simply needed a software update, the second was an '18 3.0 Powerstroke that had zero issues, and the 3rd is my '19 Raptor with zero issues. If there was a design defect, it would affect every unit. That is not the case.

I'm not the type to argue in person and I am not going to on the forum. I just am going off the people that I know personally and the few that have posted on this tread AND many others on this forum that I just did a search and found. I know of two locally that have had similar issues as mine. One was brand new and never made it all the way home to Haleyville from Decatur AL. I posted the story about that one on this forum I believe. I included VIN and pictures. It may be on the other raptor forum with a Z. It puked all of its transmission fluid out and looked like it was on fire. They bought it back and he purchased a new F350. Ford does have an issue with more of these transmissions than a manufacturer should have. I do agree that if you get a good one you probably wont have any issues. But if you get a bad one you might as well just trade it in.

I'm glad some people are getting good transmissions . I wouldn't wish this horsesh!t on anyone .

 

[FordTechOne]

I'm not the type to argue in person and I am not going to on the forum. I just am going off the people that I know personally and the few that have posted on this tread AND many others on this forum that I just did a search and found. I know of two locally that have had similar issues as mine. One was brand new and never made it all the way home to Haleyville from Decatur AL. I posted the story about that one on this forum I believe. I included VIN and pictures. It may be on the other raptor forum with a Z. It puked all of its transmission fluid out and looked like it was on fire. They bought it back and he purchased a new F350. Ford does have an issue with more of these transmissions than a manufacturer should have. I do agree that if you get a good one you probably wont have any issues. But if you get a bad one you might as well just trade it in.

I'm glad some people are getting good transmissions . I wouldn't wish this horsesh!t on anyone .

You're drawing a conclusion based off of anecdotal evidence; one offs do not represent the larger population. It sucks that you had an issue, but your dealer clearly repaired your transmission incorrectly. Ford builds almost 1 million F-series per year; even if 700,000 of those are F-150 models since 2017, the failure rate you've described is 1.071428571428571e-6% out of the entire population. If issues were as severe as you're making them out to be on the best selling vehicle in the country, it would not only be a recall, but it would be on national news.

 

[rabtech]

By the way,... Ford has not reached out to the dealer to let them know what to do next as of 5pm today. That is a WHOLE week that Ford has known about my truck not being fixed AFTER the rebuild they forced the dealer to do didn't work. So its still sitting on a rack and its no further along than it was Monday. We may get to 6 months.....

And I asked the tech today about the decision to rebuild it instead of replacing the whole transmission... The tech tells Ford what the truck is doing. Ford advised him to rebuild it. He had NO choice.

 

[FordTechOne]

By the way,... Ford has not reached out to the dealer to let them know what to do next as of 5pm today. That is a WHOLE week that Ford has known about my truck not being fixed AFTER the rebuild they forced the dealer to do didn't work. So its still sitting on a rack and its no further along than it was Monday. We may get to 6 months.....

And I asked the tech today about the decision to rebuild it instead of replacing the whole transmission... The tech tells Ford what the truck is doing. Ford advised him to rebuild it. He had NO choice.

Lat I checked, Ford Hotline response time to the dealer was less than 1 day. Is the coverage through your extended service contract? Ford doesn't "force" the dealer to do anything, it is the dealer's responsibility to accurately diagnose the issue and properly repair it. If they made internal transmission repairs and the issue still exists, that's on the dealer. If they can't fix it, they should be the ones paying for a complete assembly.

 

[rabtech]

Yes it is a Premium extended warranty for 7 years or 125000 miles.

 

[smurfslayer]

Yes it is a Premium extended warranty for 7 years or 125000 miles.

I’m not trying to be thick but - just to be clear, this is the FORD ESP, not an aftermarket warranty?
If so, as FTO said, something isn’t right.

If it’s an aftermarket warranty, I’ll bet that is the delay. Either way, the repair, such as it is, has pretty much lost its profit, and it sounds like at this point every minute they spend on it the dealer is paying for with probably nothing left coming from Ford. Maybe - that seems to be how the dealer is acting.

You really should have an appointment with this stealership management.

‘One is right about the numbers, the 10R80 is the modern TH400 or C6. It’s ubiquitous. It’s bad and nationwide. If there were widespread problems, it would be national news. This is one reason Ford is slow to make changes to the F series and changes are usually evolutionary. This is the big money maker for the company. There have been units that did the crazy downshift on the highway, not disputing that or making light of it and a lot of folks complain about the ‘harsh’ shifting and a few other failures but by and large, I’d bet we have more busted moon roof tracks than 10R80’s.

None of that helps you though. Were I you, I’d set up an appointment with the GM at the stealership to see how they can help resolve this for you.