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Don't use the remote access app, use Ford Pass. If you do it that way you don't have to get the SIM information. My understand is only the dealer can get you the SiM info. I asked my dealer and he told me to use ford pass which allows you to remote start the car as well
Ford pass is great. It does take 24hrs to activate. You have to choose allow on the prompt screens on the SYNC3 and then wait 24hrs and choose allow again. Once your done it works like a charm.
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