We've fixed the issue on that. If you watch the video, you can actually HEAR the click now. I did see myself before how they had felt and their lack of "tactile feedback" as you said - we took that into consideration, didn't make the shift feel so "soft" and less spongey. Now you can actually feel the shift, and after pressing the paddles it snaps back into its original default position.
Currently, our other shifters have programmable preferences for those who wish to run a push /pull - up / down , or right side pull up shift, etc.
Out of box, our raptor paddle shifters will be right pull upshift and left pull downshift - I am unsure yet if we will be offering a user programmable way of programming the shifters but if there were anyone who wanted a pull/push up/down configuration, we could make that happen before shipment. However, we will know close to the date of release. We are expecting mid/late July! Possibly earlier.