Panoramic Moonroof Issue

[Scott E]

Hi All,

I have a 2018 with the panoramic moonroof. As it turns out, my warranty expired 1 week ago. I haven't touched it all winter long. About two days ago, I opened it and it made a loud banging noise. Today, I went to open it and made a noise again and didn't open at all. I was able to use the pop-up vent though. Later today, I went to try it again and it did open but made the banging noise again. Anyone have these kind of issues? If so, did you take it in for repair and what was the cost? I'm guessing Ford will do nothing for me since it's out of warranty now. Kind of BS though that this is happening at a convenient time after warranty expired. Any thoughts? Thanks.

 

[KODIAK]

Go see what they’ll do for you. A good dealer will help you out one week out of warranty.

 

[RaptorFun]

Exactly! It’s called a Goodwill Service Repair.

 

[Badgertits]

In the future after getting it fixed.....ALWAYS pop it up to vent BEFORE sliding back to open fully & ESPECIALLY important the first time using it that day or after sitting for any length of time & also especially after big swings in temp/humidity or after rain storm

Ford el-cheapo pano roof use 101

 

[smurfslayer]

Also, lube the seals with Ford’s super expensive Krytox grease. It helps to prevent the sticking.
BTW, the issue isn’t limited to Ford, my wife’s s00b moon roof stuck just this week. popped to vent, closed, opened and moved on with life.

 

[Sunchild714]

Welcome to the broken moonroof club!

 

[FordTechOne]

There is a TSB for the issue with revised brackets. Also, as others have mentioned it’s important to keep the seals lubricated with Krytox grease.

The roof opening panel is a giant piece of heavy glass. When it hasn’t been used in a while and the seals stick from hot/cold cycles and a lack of lubricant, the brackets become the weak point. Hence the revised brackets in the TSB.

If you bought the truck new, or have purchased other Ford/Lincoln vehicles new, Ford corporate may be willing to cover part or all of the cost of the repair.

If you bought used but have purchased multiple vehicles from the same dealer and/or have your vehicle serviced there on a regular basis, the dealer may be willing to use some of their goodwill funds to help you out.

 

[John M BUNMAN]

Also, lube the seals with Ford’s super expensive Krytox grease. It helps to prevent the sticking.
BTW, the issue isn’t limited to Ford, my wife’s s00b moon roof stuck just this week. popped to vent, closed, opened and moved on with life.

Smurfslayer, where are you supposed to apply the grease? Track, seals? Thank you in advance Sir

 

[goblues38]

just needs to be lubricated. plenty of you tubes on it. Do this every 3 months and your roof will be very quiet.

 

[Derail]

I bought the Krytox grease, and have applied it once. I use the moonroof frequently, and have had no trouble with it. It is a 2018, and it is over 3 years old.