My Ford Touch Sync Update Gen2-V3.7

[pat247]

Shouldn't that be EA5T instead of EAST?

Yes, sorry for the typo, should have been EA5T-14F496-MA.

 

[okieff218]

Yes, sorry for the typo, should have been EA5T-14F496-MA.

Did your dealer do yours this way? I'm afraid I'm going to give this number to mine and he's going to look at me like I'm from Mars! Lol

 

[pat247]

Did your dealer do yours this way? I'm afraid I'm going to give this number to mine and he's going to look at me like I'm from Mars! Lol

No, I haven't been to the dealer for this yet. At the moment I'm upgrading the remote start on my Raptor to bi-directional (2-way) and also adding vehicle security system. I went to Bob Moore Ford to order the parts and get a quote on install and they did not know what I was talking about and I told the service advisor that was not a good answer. I'm sure someone will figure out how to get the Raptor splash screen back, I like the sync ver 3.7 other than that.

 

[mridahodan]

So how much is it costing you guys to get your Raptor animation back? I don't think my dealer would just do it for me. But I haven't been down there to ask. Still debating doing the update or not.

Shane

I don't plan on paying anything. It's still under warranty and it was their screw up that did it. If they try to charge me, they will get an ear full.

I'll know Tuesday.

 

[okieff218]

No, I haven't been to the dealer for this yet. At the moment I'm upgrading the remote start on my Raptor to bi-directional (2-way) and also adding vehicle security system. I went to Bob Moore Ford to order the parts and get a quote on install and they did not know what I was talking about and I told the service advisor that was not a good answer. I'm sure someone will figure out how to get the Raptor splash screen back, I like the sync ver 3.7 other than that.

Didn't realize you were from Oklahoma too. I tried Diffee Ford and Joe Cooper Ford. Neither one knew what I was talking about, but I went ahead and got an appointment for Monday. I'll let you know if they get it fixed. At least that way all the Okies will know where to go.

 

[Jimbo]

I'd hang tight until they re-release it. Clearly they know it's an issue, otherwise they wouldn't have pulled it.

And let's be nice to Jaclyn @FordIVTteam as she and Crystal @FordService have been instrumental in helping get a lot of things resolved or processes sped up.

 

[okieff218]

I'd hang tight until they re-release it. Clearly they know it's an issue, otherwise they wouldn't have pulled it.

And let's be nice to Jaclyn @FordIVTteam as she and Crystal @FordService have been instrumental in helping get a lot of things resolved or processes sped up.

I wasn't aware that it's been pulled. When did that happen?

 

[Jimbo]

I wasn't aware that it's been pulled. When did that happen?

It's been pulled for at least a few days now. Not just for the Raptors, but I think all across the board (checked for my Fusion, had it up, but now it's down too).

 

[okieff218]

It's been pulled for at least a few days now. Not just for the Raptors, but I think all across the board (checked for my Fusion, had it up, but now it's down too).

That's a good thing! Means they know there's a problem and will put out another update. Fingers crossed.

 

[Deleted member 12951]

Yep, website for trying to get the download is giving:

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.220fd717.1417825500.10adb9c5