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No codes its a 2018 no message eitherProbably need to provide some additional info. What year is your truck? can you post pictures or video of what you are seeing? Is the vehicle showing any codes or error messages on the dash? if it is still under warranty then contact your dealer.
This. Looks like the ignition key being used is programmed as a “My Key”, which limits available drive modes, settings, and features. This can be verified by checking the settings in the Instrument Cluster.My key? Any chance it’s in valet “mode”.