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I wasn't given my Fordpass points for the purchase of my former 2019 Raptor. I called Ford and to their credit, they did add them to my account. My dealer told me that during that time in 2019 Ford had a problem for several months and shorted a bunch of customers.I just got my new raptor.Black is the new blue. 35 amb 801. I thought I would at least get some mud flaps or maybe a service with fordpass points but they took away my points. After many calls and promises the repeatedly said my points were comimg,after another call I was told I would not get any points because my modem was turned off! What the hell. Just another way to reneg on their promise. Very disappointed. Boo to fordpass
Welcome to the place & congrats. Did you talk with Customer Relations? You are due about 42K Ford Pass points. Hope they get it resolved for ya.I just got my new raptor.Black is the new blue. 35 amb 801. I thought I would at least get some mud flaps or maybe a service with fordpass points but they took away my points. After many calls and promises the repeatedly said my points were comimg,after another call I was told I would not get any points because my modem was turned off! What the hell. Just another way to reneg on their promise. Very disappointed. Boo to fordpass