Gen 2 Blown Motor: Advice

[Tyler_GTS]

^So you are keeping your truck with the new long block?

 

[pierceography]

Looks like I’m just getting the repair.

They are asking for 14k in addition to get an 18 they have on the lot. Which is ridiculous.

What were the actual numbers? (Trade in and new truck price) 14k certainly seems high, but as smurf already said, you're negotiating from a point of weakness.

I would turn the negative assessment back in your favor. If they're offering a poor trade in, clearly value is depreciated due to the engine. Which means they should provide an extended warranty. If they scoff at the notion, point out they already validated your claim with the valuation of your in-repair truck.

 

[raisins]

^So you are keeping your truck with the new long block?

For now, yes. How long depends on if I have any issues in the coming months.

 

[Tyler_GTS]

What were the actual numbers? (Trade in and new truck price) 14k certainly seems high, but as smurf already said, you're negotiating from a point of weakness.

I would turn the negative assessment back in your favor. If they're offering a poor trade in, clearly value is depreciated due to the engine. Which means they should provide an extended warranty. If they scoff at the notion, point out they already validated your claim with the valuation of your in-repair truck.

They offered 58K on my trade in and $70, 400 on the 18’ blue they have on the lot.

Mine is loaded 802A, 22k, and Orange accent interior. I feel like that is a little low.

They have another, less options 17’ on lot with 35k miles for 63k. So they’d be making a lot of money on my blown motor.

That’s what really ****** me off....I have ZERO leverage here and they know it. And it’s because the truck they sold blew a motor.....nothing in my control.

 

[Tyler_GTS]

Service guy also told me they found metal in my oil filter.

 

[pierceography]

They offered 58K on my trade in and $70, 400 on the 18’ blue they have on the lot.

Mine is loaded 802A, 22k, and Orange accent interior. I feel like that is a little low.

They have another, less options 17’ on lot with 35k miles for 63k. So they’d be making a lot of money on my blown motor.

That’s what really ****** me off....I have ZERO leverage here and they know it. And it’s because the truck they sold blew a motor.....nothing in my control.

But you have plenty of reasons to demand a transferrable warranty extension. When the truck is repaired take it to another dealer and see where you're at with them.

Have you done much business with this dealer? Leverage can always be future business, especially when you're dealing in high-margin vehicles.

 

[Tyler_GTS]

But you have plenty of reasons to demand a transferrable warranty extension. When the truck is repaired take it to another dealer and see where you're at with them.

Have you done much business with this dealer? Leverage can always be future business, especially when you're dealing in high-margin vehicles.

True.

No, this is the first Ford I’ve ever purchased. So while this dealer is close to home, I’ve never even stopped there until last month when they changed my oil.

 

[pierceography]

Regarding leverage, establishing a relationship with a dealer is important. They're not going to tell you to pound sand so easily if they understand the consequences, which is usually directly tied to future business. Though I'm sure this isn't necessarily a revelation to you, especially since it's your first Ford. So it's understandable that you haven't had a chance yet.

At this point, I would push them for reasoning on why the '17 is selling for higher than your '18. Tell them you understand the business side, and that a 5% markup is expected. So if your truck shared the same specs as the '17, an offer of $58 would be fair. But $58k on a lower mileage newer truck (with a brand new engine) is insulting.

Once you present them with facts (and they've already given you plenty) on why the situation should be different, they may move their number up. It may not be to a point where you're comfortable, but I would definitely beat them up over the situation Ford has put you in. At this point, you've got nothing to lose.

 

[Tyler_GTS]

Regarding leverage, establishing a relationship with a dealer is important. They're not going to tell you to pound sand so easily if they understand the consequences, which is usually directly tied to future business. Though I'm sure this isn't necessarily a revelation to you, especially since it's your first Ford. So it's understandable that you haven't had a chance yet.

At this point, I would push them for reasoning on why the '17 is selling for higher than your '18. Tell them you understand the business side, and that a 5% markup is expected. So if your truck shared the same specs as the '17, an offer of $58 would be fair. But $58k on a lower mileage newer truck (with a brand new engine) is insulting.

Once you present them with facts (and they've already given you plenty) on why the situation should be different, they may move their number up. It may not be to a point where you're comfortable, but I would definitely beat them up over the situation Ford has put you in. At this point, you've got nothing to lose.

Appreciate the advice. One note: My truck is a also 17’ but it does have 13k less miles than the black 17’ they have for sale. Along with better specs (orange interior) So I agree, I’m not super happy about their low offer.

I think if I could get them to 60-61k trade in on mine then I’d move. And at this point, since I’ve spoken to two dealers and neither would budge off MSRP on 2018’s on their lot, I’m going to build a 19.

It will only cost me 3-4K more, and i wont have to sacrifice anything; color, interior, etc. And I can get the 2019 upgrades.

I was leaning towards a 2018 on their lot only because I thought for sure they would let it go for less. Especially since it’s been there for a couple months. But they aren’t budging off MSRP. Matter of fact, they tried that MARP BS. So MSRP is as low as they are going.

 

[pierceography]

My bad, I confused the '18 you were looking at with your truck.

The miles matter though, and should put your truck ahead depreciation wise. The unknown is the engine. While a new engine *should* increase value logically, buyers may not feel the same way. Personally, I would be less likely to buy a truck with a new engine due to failure. But that's just me.

That said, it's apples to apples for the dealer, and their margin is probably close enough between your truck and the '17 on the lot that they're not willing to negotiate.

My personal take, I'd probably go after a '19. But having just ordered one myself, I'm a bit biased.

Where are you at location-wise? Asking MSRP on an '18 is gonna get real tough real soon.