Front shocks ?

[Stang]

Get them on mid perch while they're still new.

 

[FordService]

... The dealer screwed me on my heated seat when it burnt out at 14,000, and tried to screw me on my back window blowing out because of the defroster, but internet complaints about it and having crystal on it saved me on that one.

I'm glad I was able to help out, J DAMAGE.

Do dealers send them back to fox if they fail?

Hmm, good question, m3dragon. I'd recommend running this one by the service manager at your dealership.

Crystal

 

[drj.raptor]

yes they are on bottom perch, i am planning moving them to mid the summer when i warms up. i didn't want to ask to set to mid the service adviser seemed confused enough by the shocks leaking. and didn't want to chance getting denied the work again.

 

[nh rapta owner]

Got a blown shock up front at 8800 miles been to two dealers and same old thing [ ford says this is normal] bunch of bull. For some reason cant up load pic.

 

[Krab]

Got a blown shock up front at 8800 miles been to two dealers and same old thing [ ford says this is normal] bunch of bull. For some reason cant up load pic.

When you say "blown" do you mean leaking fluid from the top of the shock? If so, one of my fronts is leaking as well and was told the same thing by a local dealer when I took it in for replacement.

 

[nh rapta owner]

Yup oil about halfway down shock and of course dirt all over shock

 

[TXRaptorZX14]

Let me know if you'd like me to push this up the line to your regional customer service manager, drj.raptor. All I need to make that happen is a PM from you with your full name, best daytime phone number, VIN, current mileage, and servicing dealership.

Crystal

I bought a used 2013. How can I find out if there is warranty left on it?

 

[FordService]

I bought a used 2013. How can I find out if there is warranty left on it?

Hi TXRaptorZX14,

Send over a PM with your VIN and current mileage; I'll check it out for you.

Crystal

 

[m3dragon]

Hmm, good question, m3dragon. I'd recommend running this one by the service manager at your dealership.

Crystal

I asked them and they have yet to see blown shocks. They said if blown the replace them under warranty and if not under warranty would say look for a re-builder. Which they of course did not know they could but they do now =)

 

[98infinity]

The dealership said they would do my mid perch then they said there is no adjustment then said it needs a special tool, then flat out said because they aren't an SVT dealer they weren't allowed to do it. What a joke.