When connecting in FORScan, what happens after it prompts you to flip the switch to MS-CAN?
You flip it, and all communication with the truck stops. Nothing will talk.
Flip it back, and I can talk to HSCAN only, clear faults, code,etc.
MSCAN won't do anything, like you disconnected the BT adapter from the truck.
try to hook up in MSCAN and it wont see it.
flip it over, ID's and reads out HSCAN.
Prompt comes up
flip.
all communication stops.
Yeah sounds like a wire solder connection is loose/broken on the switch or where it connects on the ODBII connector. I've done the switch mod on quite a few adapters and this is what it seems like to me. If they hassle you on the return and you feel like opening it up just use a razor blade to remove the top label and there will be 4 screws underneath. Here's the wiring diagram: