Ford Raptor Fuel Pump Fuse Issue

[Mariner]

Well I finally decided I didn't want to **** with this myself, so I called up the stealership.

First of all, they has no clue what fuse relocate kit I was talking about. Red flag number one.

Next I described it, told them I had the kit they can use, and they proceeded to set me up with an appt without a time and cost quote. Red flag number two.

So I asked... 3-4 hours and $268. I said yup, have a good one. There's no way. Three strikes and they're out.

After I quoted the TSB to him and they actually did some research on what the **** they were supposed to be doing, it was suddenly less than 2 hours and $79.

Funny thing is, if I'd just taken it in blind, it would have been $268, or more.

Got an appt next Friday AM. Hopefully the job gets done right...

 

[Bulletnjm]

Oh shit. Fuse 27 just blew on my buddies truck and the dealership won't cover it under powertrain and he is paying $300 for the relocation kit

 

[MTF]

I thought TSB's are a warranty deal if you experience the problem?

Or is that only if you have the premium (bumper to bumper) extended warranty.

 

[Mariner]

I have no idea. But they quoted me $79 and I clearly told them I was doing this as a preventative measure. For $300 I'd just do it myself.

 

[Bulletnjm]

The dealer told him it wouldnt be covered under the powertrain warranty. I told him to fight it, thats ********

 

[Mariner]

@MTF you got me worried lol that maybe they didn't realize that my trucks fuse hadn't failed yet.. so I contacted them and they said the price holds up. The TSB is simply to "assist their techs in diagnosing pattern failures" and if there's no warranty claim and I pay out of pocket, that $79 was the price I pay, assuming I provide them the kit.
@Bulletnjm so if I'm paying $79 for a standard job, then your pal is getting ****** somewhere. Because I was quoted me $268 at first and I said no way lol, then they pulled $79 out of the air. So tell him to fight it outside of a warranty claim.

 

[t_j]

Wont be covered under warranty in any form until it becomes symptomatic.

 

[Bulletnjm]

Wont be covered under warranty in any form until it becomes symptomatic.

His truck shut off while driving does that count?

 

[t_j]

His truck shut off while driving does that count?

Not unless the dealer can reproduce it unfortunately.

 

[BAD454SS]

You have to know your service writer and mechanic, my truck is in for a heated seat failure , I told them while its there waiting for parts do the fuse TSB and change Trans fluid and filter. No issues getting it covered

---------- Post added at 05:37 AM ---------- Previous post was at 05:36 AM ----------

His truck shut off while driving does that count?

Pull fuse and melt it a little reinstall and bring it back to dealer.