F@ck Fedex

[911 Crazy]

Pics

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Post pics when done.

 

[MDJAK]

Pic.

 

[smurfslayer]

It’s been years but I had a similar UPS experience and honestly, I’m pretty sure that responsibility and accountability are distilled out of the equation.

I ordered tires/wheels for my old Mustang. They are big but fit on the standard brown truck. At the time, I was in a row house townhouse. I arrange to work from home, right by the door. 8 hours come and go on the delivery day, I call at 4:30, don’t get a live human until just after 5, and by the time I get a hold of the hub, the driver is already heading back. After many excuses, they promise delivery the next day. I station myself so I can see the only entrances to the development. No brown truck. At 3 PM, I got outside to get mail and find the yellow “sorry we missed you” sticker. I’m pretty angry. The driver parked outside the development, walked into the the complex to put the sticker on my door to avoid off loading the tires.
i call, get the alleged hub manager, they promise delivery Monday. Or I come to the hub. I explain I’ve been at the appointed place of delivery 2 times now, no way I can trust you.
Hub manager delivered them Saturday AM via his pickup.

After this I found that there is some flex in driver behavior. I would constantly get signature required notices left, even on small stuff. Once I got tired of it, called the seller and they swore up and down, they were not flagging the items for signature delivery. I called UPS, they denied and said it’s the vendor, so the vendor was like “oh hell no, let’s do a conference call” So I got the ups hub mangler and the vendor on the line and the tune changes. UPS said I could sign a waiver of the signature requirement, but that I’d be responsible for any theft, etc.

What frosts me now is what I call “last class” delivery. This is typically the free shipping or low cost common carrier option. The trucks traverse my ‘barrio 2, sometimes 3 times per day and finish up by dropping off the last class packages. I know, they have stuff to do, deadlines to make, but if I’m waiting on a part and I know that thing is on the truck, it’s kind of frustrating.
#firstworldproblems

 

[10SpdsOfFury]

A buddy ordered running boards for his truck and he is in Sacramento, FedEx sent one to Sacramento and one to Jacksonville FL. I offered to pick it up and take it to UPS. Lol

 

[EmbDriver]

A buddy ordered running boards for his truck and he is in Sacramento, FedEx sent one to Sacramento and one to Jacksonville FL. I offered to pick it up and take it to UPS. Lol

Lol well geographically speaking isn't Jacksonville and Sactown right next to eachother?

 

[EmbDriver]

What chaps my ass is the fact we pay money, some of it hard earned for a simple service....and you fail... yet the same idiots want a raise? no! do you job at 110% and then we'll talk about you raise. I'm not here to offend anyone that works for Fedex or any company, McD's don;t care, if you have a job, do it and ****** do it right. Otherwise pound sand and or take a long walk off of a short pier...

 

[10SpdsOfFury]

Lol well geographically speaking isn't Jacksonville and Sactown right next to eachother?

I’m not 100% sure but I think you are right and they are about 20 inches apart on the map

 

[Deleted member 12951]

FedEx and UPS both suck at times. You aren’t telling anyone anything that they didn’t already know. And because of covid19

 

[FN-2187]

I don’t think there’s enough time in the day for me to explain how much I hate Fedex. I’ve had so many problems with almost every package they “try” to deliver. Anything from the contracted driver stealing my package that he literally just “dropped off”, to them giving me a bogus missed delivery notice that when I called about they had no record of and pretty much lost the package for 2 weeks, to damaged items upon arrival. Anything Fedex can do wrong, they will.

ive gotten to the point where i have to call and ask the companies I buy from if they use them and if there’s other options for them To ship besides them. Otherwise I find the product elsewhere.


If I had a dollar every time I heard them say “I understand your frustration, and I apologize for the inconvenience” I’d be able to own that company.

 

[MDJAK]

@smurfslayer. You mentioned waiving signature and assuming responsibility. I live on a lightly traveled road and my house is 150’ down a hidden driveway. Fortunately I’ve never had a package stolen. In fact in 23 years, aside from my neighbors’ kids when young 20 years ago, we’ve never had anyone for Halloween. So I never worry about waiving signature. I buy camera gear online from a place in Pennsylvania. The guy is nice enough to never require signature at my request, and I’m talking $8k cameras, $12k lenses, etc.

About 8 months ago I ordered a small stenotype machine for my occupation. It’s about $5k. Company wouldn’t consider waiving signature. Ok. My wife was home. She signed for it from fedex.

I get home, she says your package is on your desk. I was anticipating it. I take a look and the package is the size of a hardcover dictionary. It should be the size of an attache case.

Someone at fedex must have robbed it. There was about 500 coupons for free turkeys in the box which was destined for an Air Force base. I flipped out.

Thankfully I had a Nest camera showing the delivery and him handing her this small box. Otherwise, once she signed for it I may have been screwed.

The company replaced machine. Fedex picked up the turkey coupons (it was last November).

I’ll never waive signature on a valuable item again.