dealer fail

[mezger]

I'd be angling for a refund of the purchase price & buy a replacement somewhere else. What they did after the fact is pretty incredible, not something I'd touch on the used market. Best of luck with the lawyer, sounds like you have more patience than me.

 

[Wfo]

They did a half ass job of stripping to undercoating off. Not worried about the salt being trapped now, the majority of the coating is off. I have a gallon of the solution that was used to strip it and will finish the job this spring.

 

[Dirtypope]

I told them to do the rear wheel well and I waited almost 3 days to let it dry so the truck was not driven at all. It snowed right after that and the undercatoling is pilling off.... is that normal???

 

[Wfo]

I told them to do the rear wheel well and I waited almost 3 days to let it dry so the truck was not driven at all. It snowed right after that and the undercatoling is pilling off.... is that normal???

I’m going to say no

 

[Dirtypope]

I should of wait till spring with the undercoating. The 5 degree temperature is not helping

 

[traxem]

I'd be angling for a refund of the purchase price & buy a replacement somewhere else. What they did after the fact is pretty incredible, not something I'd touch on the used market. Best of luck with the lawyer, sounds like you have more patience than me.

You can angle it however you want, but legally the measure of damage is determined based on how much monetary damage the dealer caused. How much would it cost to undo all that damage? I doubt what the dealer did amounted to a total loss.

 

[sean1968]

Part of lawyering up is documenting your case prior to seeing your attorney. I’d definitely hit up a different ford dealer and let them know you bought it at a auction or something and want to know what it would cost to replace any parts that can’t be painted to restore the truck to new including any rust preventative measures that came from the factory. Then hit up a couple body shops and ask what it would cost to repaint anything that can be painted and needs to be repainted or get alternative options like proper undercoating to hide the damage. Any attorney you use could use that info to determine if they want to take the case and how much the case is worth to you and to them.

The other option is to simply trade it in get another one and take the loss as a lesson learned. I’d gladly do that just to get the headache off my hands. Getting lawyers involved is never smooth and very time consuming. Time is money and sometimes it’s bette to cut your losses and move on.


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[sean1968]

You can angle it however you want, but legally the measure of damage is determined based on how much monetary damage the dealer caused. How much would it cost to undo all that damage? I doubt what the dealer did amounted to a total loss.

Which is why I’m thinking the owner will not just rewind the deal like it never happened.


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[jvo5319]

its almost feb. im surprised you didnt take action into your own hands by now. pretty sure this wont went well op

 

[jabroni619]

Seems the OP has placed too many burdens on himself to adequately resolve the issue.

Doesn’t want to inconvenience the workplace

Doesn’t want to smear the dealers reputations or their sales

Wants adequate resolution to his issue which appears to be less of a priority than the aforementioned points.

In other words, you’re being entirely way too diplomatic. The “I’d like to have this fixed but only if there’s no hard feelings all around” approach doesn’t usually end in your favor.