Clunking sound on Gen 3 too

[taquitos]

Update 12/22
I was in on the 18th for 30k mile svc, work order attached. Tech found a few things that were "loose" (see work order attached), that being said I still get the noise in the rear that isn't right. Does the quoted use of the Chassis ears look correct? Should I just take my ball and go home? (this can't be how this truck was designed to operate). Is there another way to confirm shocks are faulty or do I just need to try my luck at another dealer?

Update # 2, 1-8-24
Last week I went in and asked my svc mgr. to do me a solid and ride along with me. Sure enough he hears the clunk noise, dropped truck off this morning for his best tech to spend some time with truck. He took tech on same route we did and the tech confirms noise. They come back to me with 2 pictures of the rear shocks, the top pic is drivers side, the bottom pic is the passenger side. They seem to think the passenger side bump stop is not in the correct place and is causing the issue. Then goes on to say, " we are not 100% for sure this is what is causing it but its a possibility". So they are proceeding to warranty replace passenger side shock. Any thoughts? @FordTechOne



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The bumper on the shock can’t really be in the wrong place. It’s either on the shock or not. The bumper also has zero impact on how shock internals function.

 

[SurfRaptor]

They seem to think the passenger side bump stop is not in the correct place and is causing the issue.

I’m not even sure they understand what a bumpstop is. Has nothing to do with the shock at all.

I’m beginning to think the dealerships don’t have mechanics that can beat or come out even with the warranty book time so they never want to replace the fronts at all. The rears are much easier so they go for the low hanging fruit.

If you can hear and feel noise coming from the front end, it’s most likely in the front end.

 

[Raptupp]

Can anyone tell me if the noise was fixed from replacing front and or rear shocks?

Trying to read this thread for an answer but coming up empty. (119 pages,lol)

Cliff notes would be much appreciated.
I have loud clunk when jumping on rear bumper. 35 package 2022.
also hearing it more when driving over smaller bumps.

 

[SurfRaptor]

Can anyone tell me if the noise was fixed from replacing front and or rear shocks?

Trying to read this thread for an answer but coming up empty. (119 pages,lol)

Cliff notes would be much appreciated.
I have loud clunk when jumping on rear bumper. 35 package 2022.
also hearing it more when driving over smaller bumps.

All 4 replaced fixes the problem.

 

[slater]

@taquitos, my thoughts as well. I wasn't going to argue if they were going to replace it though.

 

[Raptupp]

All 4 replaced fixes the problem.

Thanks Surfraptor.
I need to fix this shit so I can surf with you down in Baja!

in your opinion was there a defective date range for fox shocks? If yes can you please provide? This may help my case.

Anybody here have Ford try and tell you warranty is void because of a pertch collar?

 

[Raptupp]

Bump……

 

[Raptorbert]

Thanks Surfraptor.
I need to fix this shit so I can surf with you down in Baja!

in your opinion was there a defective date range for fox shocks? If yes can you please provide? This may help my case.

There’s an SSM with affected date range posted earlier in the thread

 

[Raptupp]

Raptorobert
SSM? What’s that?
Any idea of where in the thread of 119 pages these dates are?

 

[SurfRaptor]

Somewhere in this thread is the date range of the shocks. Something like MY22 build date February thru June. You are gonna have to search for it a little bit.