BlueCruise Refund Info / Poll

[Antho]

Finally talked to the customer service rep from FORD. They knew what they where talking about and knew the date difference between Ford refund and Dealer refund. Anyway, Ford issued the check Tuesday and it was in the mail today. So i officially have my refund. Updated POLL. Almost 8 weeks from sending paperwork.

 

[Littlefx4]

Finally talked to the customer service rep from FORD. They knew what they where talking about and knew the date difference between Ford refund and Dealer refund. Anyway, Ford issued the check Tuesday and it was in the mail today. So i officially have my refund. Updated POLL. Almost 8 weeks from sending paperwork.

Good deal. Glad they got you squared away!

 

[Floyd554]

Received my check the other day. $795. All is well in the world. Now if only Eibach or Geiser would come out with a spring kit for me to spend it on.

 

[JasonSTL]

Got my check today.

 

[tm965]

reached out to ford cs again yesterday about not receiving a letter. this time i was told to talk to the dealer

 

[Raptorny]

Got mine today. Mailed 6/15 they received 6/21 got check today

 

[iokepashigeru66]

reached out to ford cs again yesterday about not receiving a letter. this time i was told to talk to the dealer

I was put in the same situation as you, didn't receive a letter, then running around in circles with CS and my servicing Dealer.


If this can help, here is what I did:

My dealer gave me a sample letter (attached), I modified the last page with my information, signed and mailed it in along with my Purchase Agreement.
Also sent a letter explaining that I didn't receive a letter from Ford directly, as they may have sent it to the wrong address, and to please use the noted updated address.


Letter sent Jun 17, received check yesterday Aug 24.
Truck was purchased Sept 2021

 

[AustinRaptor512]

Truck purchased September 2021. Received letter first week of June. Mailed it back June 6th. Still have not received check.

 

[Littlefx4]

Truck purchased September 2021. Received letter first week of June. Mailed it back June 6th. Still have not received check.

Hang tight; you’ll get it!

 

[MattR]

I wonder if 2023 will get Blue Cruise.