Baja Design - Black Friday Rebate?

[OffroadAlliance.com]

@Baja Designs @Offroad alliance bought the triple fog kit with BD squadron pros and s1. Sent in my rebate about a week after Black Friday. Am yet to receive my rebate check and have emailed BD for feedback but no response.

Can you help a otherwise very satisfied customer out. Any advice or person I can speak with?

Thank you!


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Baja has been inundated with rebates and we know are working hard to get them all processed as quickly as possible. Paired with the delays/issues around the SAE lights, we anticipate rebates being mailed out through January and likely into February.

 

[pastorwug]

I’ve done b/f BD purchases 3 years now, I’ve yet to receive the rebate without contacting them first. 1st year, never got it. 2nd year, 2 months I think, so far a month this time.

That's not a good track record!
Makes me rethink further B/F purchases from BDS through any retailer.

They must be hand writing each check.
I can imagine that each rebate form must be hand-entered into their computer and receipts verified, and that takes time. Maybe they are understaffed? Electronic rebate forms could have alleviated that with scanned receipts from the retailer of their lights.
Or maybe they don't have the current funds to be able to pay the rebates?

I sent an email to [email protected] - I did get a response, but their response was they had no record of my purchase through ORA or my rebate form and receipts, so I copied them all and resent, per their request. That probably put me at the back of the line.
Waiting until the end of February is not a problem, but what if they again have no record of our forms and receipts?

 

[Sgt Beavis]

That's not a good track record!
Makes me rethink further B/F purchases from BDS through any retailer.

They must be hand writing each check.
I can imagine that each rebate form must be hand-entered into their computer and receipts verified, and that takes time. Maybe they are understaffed? Electronic rebate forms could have alleviated that with scanned receipts from the retailer of their lights.
Or maybe they don't have the current funds to be able to pay the rebates?

I sent an email to [email protected] - I did get a response, but their response was they had no record of my purchase through ORA or my rebate form and receipts, so I copied them all and resent, per their request. That probably put me at the back of the line.
Waiting until the end of February is not a problem, but what if they again have no record of our forms and receipts?

This is one reason I avoid main in rebates as much as I can. I may consider one that is electronically registered. Stuff like this pretty much guarantees I'll I won't buy my lights from @Baja Designs

 

[Speeddeacon]

This is one reason I avoid main in rebates as much as I can. I may consider one that is electronically registered. Stuff like this pretty much guarantees I'll I won't buy my lights from @Baja Designs

Wow. That makes sense. Or one could just buy them the 51 weeks out of the year that aren’t eligible for a rebate and just not be bothered with it. That way you can still get the highest quality at the highest possible price.

@BajaDesigns thank you, thank you, thank you. I appreciate the generous cash rebate! It is certainly worth the wait!




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[Sgt Beavis]

Wow. That makes sense. Or one could buy them the 51 weeks out of the year that aren’t eligible for a rebate and just not be bothered with it. That way you can still get the highest quality at the highest possible price.




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Or,,,, OOOOORRRR, just stick with me here.

I could simply not buy them.

Rebates are too often an F'ing rip off. I don't have personal experience with BD but plenty of other companies put up MIRs to either screw you or simply in the hopes that you don't apply for the MIR before the cut off date. Then you've got situations like PastorWug where they just drag their damn ass in giving you the check.

 

[melvimbe]

Rebates are too often an F'ing rip off. I don't have personal experience with BD but plenty of other companies put up MIRs to either screw you or simply in the hopes that you don't apply for the MIR before the cut off date. Then you've got situations like PastorWug where they just drag their damn ass in giving you the check.

So what are the reasons that a company would do a rebate instead of just putting an item on sale? It's more administrative work for them right? I can only think of two reasons. One is that allows them to keep your money a little bit longer (probably neglible). The other is that they know many customers will forget or fail to send in their rebates, so they got you interested like a sale price would without actually providing a sale....and the customer usually feels like it's their fault.

There could be some other aspects I'm not aware of. Maybe some tax benefit, I don't know.

 

[Speeddeacon]

Absolutely!

Personally I have $325 more in my bank account than I would have without the rebates. And I have the product I want without having to settle for something else. If more people would rip me off like that it would be greatly appreciated. Maybe Ford would offer a mail in rebate for the Raptor since they don’t offer incentives on SVT products routinely.

Edit: actually it is just $324.06 because I had to use some old forever stamps to mail in those rebates.


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[4x4TruckLEDs.com]

The whole point in manufacturer's having a mail in rebate is EXACTLY what most of you said... a lot of people don't bother. You can't blame any company for that. Also, not for nothing... but Baja's Mail In Rebates are EXTREMELY generous from what I see in the industry. I mean $50 back on a $215 set of lights. That's a lot of cash back right there, especially with no gap.

If you bought a triple fog light kit for example that is normally $750... well that's $150 back which means you paid $600 for that kit. That's some awesome savings!

Not sure how a company offering any type of mail in rebate is trying to screw a consumer... they don't have to do a rebate at all. Baja does rebates because they have a great dealer network and it's a way for the customers to get something back during Black Friday WHILE supporting their dealers at the same time. So it's a win/win. Customers get a killer discount. Dealers don't lose profit margins either by having to discount the item.

Take Diode Dynamics for example... 20% off typically around the holidays. Well that's eating RIGHT into a dealers profit margins. And it sucksssssss. So I personally LOVE Baja Designs rebates, especially as a dealer... because Baja is eating that discount, not us dealers. It's not coming out of my profit margins at all, it's coming out of Baja's profit margins. SO in a WAY Baja is actually **** a great service compared to other brands out there.

 

[melvimbe]

Not sure how a company offering any type of mail in rebate is trying to screw a consumer... they don't have to do a rebate at all. Baja does rebates because they have a great dealer network and it's a way for the customers to get something back during Black Friday WHILE supporting their dealers at the same time. So it's a win/win. Customers get a killer discount. Dealers don't lose profit margins either by having to discount the item.

Take Diode Dynamics for example... 20% off typically around the holidays. Well that's eating RIGHT into a dealers profit margins. And it sucksssssss. So I personally LOVE Baja Designs rebates, especially as a dealer... because Baja is eating that discount, not us dealers. It's not coming out of my profit margins at all, it's coming out of Baja's profit margins. SO in a WAY Baja is actually **** a great service compared to other brands out there.

Thanks for that, I was wondering about how dealers were effected with sale pricing but wasn't sure. Wouldn't it be possible for a manufacturer to have a sale without cutting into dealer profits though? Or can it simply not work that way. I guess I always assumed that a manufacturer discount meant that they took the hit so to speak, or at least shared it.


As an aside, I get why manufacturers don't want dealers to put on their on sales, undercutting their direct sales or just creating competition between dealers, that sort of thing.

 

[mp_tx]

Or,,,, OOOOORRRR, just stick with me here.

I could simply not buy them.

Rebates are too often an F'ing rip off. I don't have personal experience with BD but plenty of other companies put up MIRs to either screw you or simply in the hopes that you don't apply for the MIR before the cut off date. Then you've got situations like PastorWug where they just drag their damn ass in giving you the check.

Hassle? Yes. Rip off? No. It’s a marketing technique that favors the seller in the hopes the buyer is lazy or incompetent.


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