Man that sucks!! I feel your pain! I had to shell out $225 to get a tow since ford roadside was 2+ hrs out from picking me up. Waiting on ford roadside to reimburse me the cost. Also, start a case with ford corporate asap. Tell them how disappointed you are. I’m hoping to get 5yr 75k ESP out of the deal. Tell them what you want and they’ll put a request in. I should know this week if that gets approved. Either way, I’m sorry that happened to you but it’s an easy fix and the service guys should know what to do. I had them flush the trans and check for metal. Came back 100% clean and clear.