Is there anyone that can post the information for how to test the solenoid voltages with FORSCAN? For those of us who aren't happy with the ride on the live valve systems, it would be nice to know this for a bit of a "prediagnosis" to gain a bit more information of maybe the cause of the issues.
This would also help when dealing with a service department as you can come in with a bit of information to help steer them a bit versus hoping they find something.
@FordTechOne if you could chime in here and say if knowing this would even be helpful for a local dealership or would it be creating more hypochondriacs for dealerships to deal with?
The operation of the solenoids is measured in amperage, since current flow to the solenoid changes the shock dampening. IDS will show current to each solenoid in VDM datalogger, not sure about ForScan. The higher the current flow to the solenoid, the softer the dampening. The ride height sensors are measured using voltage, which varies depending on the position of the sensor.
As far as going to the dealer, they are trained to diagnose by customer concern. They can’t write up an RO under warranty that says “customer checked voltages with ForScan and believes they are incorrect”. So unless you know someone at the dealer who is willing to work with you, your best bet (IMO) is simply to describe the concern. So the RO would state something like “Customer states vehicle ride is extremely harsh”. The tech would then verify that and follow WSM diagnostics for that concern. If they can’t verify it, ask to demonstrate the issue to the tech or shop foreman, and if necessary compare with a like unit.