GEN 2 2019 Gauge Cluster is possessed ... dealer here I come

[Raptor911]

Go info BUT the f150/raptor is not listed. And unlike the cars below, the raptor is built in detroit. Perhaps they will expand the recall to include the Raptor?

• 2019 Ford Mustang vehicles built at Flat Rock Assembly Plant, Nov. 5, 2018 to Jan. 15, 2019
• 2019 Lincoln Nautilus vehicles built at Oakville Assembly Plant, Nov. 6, 2018 to Dec. 21, 2018
• 2019 Lincoln Navigator vehicles built at Kentucky Truck Plant, Nov. 4, 2018 to Dec. 15, 2018

https://media.ford.com/content/fordmedia/fna/us/en/news/2019/02/13/ford-motor-company-issues-three-recalls-in-north-america.html?cks=&emailid=Article Alert Ford

Wonder if the third recall in this notice is for the same thing you are experiencing.

 

[muddawg]

Those affected mind sharing build dates?

 

[Raptor911]

In my signature 10/24

Those affected mind sharing build dates?

 

[conflict]

What dealership are you working with? Bought my truck at ted britt in chantilly but taking it to Jerrys for service ... for no reason other than proximity.

 

[lilgsx96]

Bringing this tread back alive. Just had my gauge cluster go dark then come back on. It also sent a alert to my phone for a Restraints indicator Lamp Warning. Now I have a very small line running through my temp fuel boost and oil gauges up top. Truck was still running fine, when the gauge cluster went dark and rebooted twice.
Did anyone ever get a fix for it?
2019 834 miles on it.

 

[conflict]

Dealer replaced mine

 

[lilgsx96]

Dealer replaced mine

The whole gauge cluster?

 

[Raptor911]

The gauge cluster is 1 piece so you have to replace the entire cluster. Had my replaced and it is working great now.

The whole gauge cluster?

 

[Raptor911]

I purchased out of state but had Ted Britt in chantilly replaced my gauge cluster.

What dealership are you working with? Bought my truck at ted britt in chantilly but taking it to Jerrys for service ... for no reason other than proximity.

 

[conflict]

yes i had to take it to Ted Britt .. Jerrys ****** me around. insisted on refreshing and driving twice before putting the claim in with Ford. Ted Britt just did it. so easy to work with.